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Problems with Android app

Hi there, I recently switched to thunderbird and it's been working great on Windows desktop but try as I may I can get it to work on android. I followed the prompts to ex… (read more)

Hi there, I recently switched to thunderbird and it's been working great on Windows desktop but try as I may I can get it to work on android. I followed the prompts to export the settings and that all seemed to work but the app won't connect to the incoming and outgoing servers. I've checked and the details are the same as the desktop (via Bridge) but it just says failed to connect every time.

I'm also only showing an outbox and no other folders in the app. I searched the forum and found others with this issue but no solutions. Is this a dead end and I'm better off going back to Outlook or is there a solution to this?

Thanks in advance 😊

Asked by A.dee 6 days ago

Answered by Platform34 6 days ago

  • Solved

Thunderbird Imap connection hangs on Android (Xiaomi 12)

Hi, Every time the phone was sleeping, i need to restart TB, or it will not refresh imap folders (3 accounts active, one icloud). Once it gets restarted, everything is … (read more)

Hi,

Every time the phone was sleeping, i need to restart TB, or it will not refresh imap folders (3 accounts active, one icloud).

Once it gets restarted, everything is working as expected.

What to do?


Best regards,

Andy

Asked by andreas211 1 week ago

Answered by Platform34 6 days ago

  • Solved

Issues with internet connection between devices

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network b… (read more)

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Asked by Phoxcs 1 week ago

Answered by Denys 1 week ago

  • Solved

Thunderbird cannot setup mailbox after upgrade to Windows 11

Hi, I used Thunderbird on a portable computer in installing automatically my mailboxes without issue. Then the systems suggested me to upgrade to Windows 11. I did. But … (read more)

Hi, I used Thunderbird on a portable computer in installing automatically my mailboxes without issue. Then the systems suggested me to upgrade to Windows 11. I did.

But since that time I can not more use Thunderbird because it cannot set up my mailboxes on outlook and a specific national operator.

Is there an issiue in usign Thunderbord under Windows 11 ?

Tks.

Asked by luxorion 3 months ago

Answered by luxorion 2 months ago

  • Solved

How to troubleshoot EWS self-hosted connections?

So I have a self hosted Exchange and I have no problems using it from apps like Google Mail, Outlook and such, plus I can login directly to its .../EWS/Exchange.asmx thro… (read more)

So I have a self hosted Exchange and I have no problems using it from apps like Google Mail, Outlook and such, plus I can login directly to its .../EWS/Exchange.asmx through a browser. However, when trying with Thunderbird 145/Linux, I always get that username or password are incorrect, but it doesn't tell me exactly what went wrong and how it tried, so I'm in the dark why it is happening. Note: exchange's url is on a different domain than my account.

Basically it's either this message: Authentication error.

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

Or similar if I try to get message from inbox.

Also weird things happen during configuration, like attached image (note that I've tried different URL permutations)

TLDR; how do I diagnose the issue, or ever better, how to connect? TIA

Asked by Miha Markič 3 weeks ago

Answered by Miha Markič 1 week ago

  • Solved

Thunderbird - failure trying to connect to server

I have been using Thunderbird for months on my new computer. Last night when I brought it up, a new screen said "Unable to Connect" followed by good information like che… (read more)

I have been using Thunderbird for months on my new computer. Last night when I brought it up, a new screen said "Unable to Connect" followed by good information like check the network connection, firewall, etc., make sure Thunderbird is permitted to access the web. Plus, the PC bubble communicated "Authentication failure when trying to connect to server imap.comcast.net".

I have checked everything (looked around) and all seems fine. However, I am a "senior" and maybe I missed some communication along the way. I am getting emails on my iPhone and on the Xfinity website, but Thunderbird is not connecting to the server now. Do I need to change any settings?

Asked by jsgarden800 2 weeks ago

Answered by christ1 2 weeks ago

  • Solved

Thunderbird no longer connects to GMAIL

Until last month, Thunderbird never had any issue connecting to GMAIL accounts to send and receive messages. Suddenly, there is a bug and Thunderbird is not sending or re… (read more)

Until last month, Thunderbird never had any issue connecting to GMAIL accounts to send and receive messages. Suddenly, there is a bug and Thunderbird is not sending or receiving emails from GMAIL. Is anyone else experiencing this? Also, with the current version of Thunderbird, there is no way to insure that I am receiving updates and have the most current version. I have used Thunderbird for decades and it is now very buggy, and getting more difficult to use! - Mark Robbins

Asked by Mark Robbins 1 month ago

Answered by Wayne Mery 2 weeks ago

  • Solved

Mails in IMAP subfolders do not show up

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mai… (read more)

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mails in the Main IMAP-Inbox are shown. Subfolders (like "sent" or "drafts") are all found, but the messages inside will not be shown. It will only say "Load more messages" but does not find any. In K9-Maiil 11.1 this still worked, but I had to uninstall it as after the automatic update to 12.0 it suddenly kept crashing on startup.

Already tried to add my main account from scratch on my tablet (with a fresh install of Thunderbird 12.0), but the problem with empty subfolders remains.

Any thoughts on this?

Asked by sven_g 3 months ago

Answered by Wayne Mery 2 weeks ago

  • Solved

Firefox not finding the server for www.sabbathcalendar.com while other browsers do find it

I own the domain name sabbathcalendar.com which is redirected to my website at sabbathcalendar.org. Firefox consistently gives the following message: "Hmm. We’re having… (read more)

I own the domain name sabbathcalendar.com which is redirected to my website at sabbathcalendar.org. Firefox consistently gives the following message:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at www.sabbathcalendar.com."

It doesn't matter how I enter the URL. When I simply enter "sabbathcalendar.com" in either Brave or Microsoft Edge, both browsers will immediately connect to my website at sabbathcalendar.org with no problem.

Asked by wbishopiii 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Issue with POP email downloading on only one email account - usa.net

OK, so I have 4 different emails on my Thunderbird account. I get the most email from my usa.net (Netaddress.com) account, but that has never been an issue -- as my inbo… (read more)

OK, so I have 4 different emails on my Thunderbird account. I get the most email from my usa.net (Netaddress.com) account, but that has never been an issue -- as my inbox gets huge I just move the contents into a dated archive.

I have already looped back to the people at usa.net and all of my settings are correct.

Here is the issue: Out of nowhere, a few months ago, when I tried to download my USA.net email, it would stop after 100-200 emails. Also, it would NOT "register back" to USA.net and show the downloaded items as "gone" (I checked my settings; I am NOT leaving email on the USA.net server).

I even tried deleting a ton of emails on the USA.net server side via webmail, and it still just stops after 200 messages max. I then need to dump out what was downloaded to another folder or I get the error below (see upload).

I hadn't changed anything on my settings when this started. USA.net DID start a requirement several months ago RE using SSL, but I didn't have problems when I initially made the switch.

Help, please! When it stops downloading I either get no message, or I sometimes get the message shown.

How to fix please? Again, this is the ONLY email account that I have this problem with; if some kind of "limit" was being hit it wouldn't be letting me download from other accounts, including my "business" email (basically I use USA.net for all of my newsletters, online purchases, etc).

Thanks so much.

Asked by Threemoons 3 weeks ago

Answered by Threemoons 3 weeks ago

  • Solved

App association

Ok I know this has been asked before but I can't find a way to fix this. When I click on ANY link in an email or even the menus, not even the help menu works, I get a "no… (read more)

Ok I know this has been asked before but I can't find a way to fix this. When I click on ANY link in an email or even the menus, not even the help menu works, I get a "no app associated" error. My file associations for .htm, .html, http, https are all set in the default apps in windows. I can click on an email address and it works just not any other type link. This is in version 144.

Asked by tbundy00 3 weeks ago

Answered by tbundy00 3 weeks ago

  • Solved
  • Archived

Login failed. authentication failed to server imap.mail.yahoo.com

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been ab… (read more)

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

Asked by raypackard 6 months ago

Answered by raypackard 5 months ago

  • Solved

Edge: Too Many Requests (bug1997062)

I have been using Thunderbird for many years. I have 4 accounts that have all been set up and working fine. This morning the 2 yahoo.com accounts stopped working. I log… (read more)

I have been using Thunderbird for many years. I have 4 accounts that have all been set up and working fine. This morning the 2 yahoo.com accounts stopped working. I logged in to the impacted accounts using a web browser and password just fine. I then updated Thunderbird to 116.0 to see if that would fix the problem, but it did not. The outlook and gmail accounts are working fine, for now.

When Thunderbird attempts to download mail for the yahoo accounts, I get a large pop-up window with "Edge: Too Many Requests". The pop-up window is blank except for that error message. I get the small pop-up with the Authentication Failure message. Sometimes I get Retry, Enter Password or Cancel. But I never see a window that will allow me to enter my password.

I can send/receive mail from the accounts while logged in via a browser but authentication fails within Thunderbird.

Asked by only1too 1 month ago

Answered by only1too 1 month ago

  • Solved

Can't create second mailaccount

I'm running Thunderbird with one account without problems. When I try to add a second account I get as far as entering name and e-mail. After this, a cirkle starts spinni… (read more)

I'm running Thunderbird with one account without problems. When I try to add a second account I get as far as entering name and e-mail. After this, a cirkle starts spinning and never ends.

Asked by kjell_i_samuelsson 1 month ago

Answered by Rick 1 month ago

  • Solved

Folder sync no longer works for T-Online Mails

I've been using the Thunderbird App (v12.1) on a Google Pixel 8 (Android 16) for a while now with several Email accounts from different providers. One of them is a T-Onli… (read more)

I've been using the Thunderbird App (v12.1) on a Google Pixel 8 (Android 16) for a while now with several Email accounts from different providers. One of them is a T-Online Email address. Recently it appears to have stopped syncing the folders only for this account. I still get emails in the inbox but all the folders are empty. It only says "Bis zu 100 weitere abrufen" (request up to 100 more) but tapping that doesn't make a difference. In the settings I have the sync set to everything without limitation.

I tested the same account with K9 (v11.1) and Google Mail and in both all the folders have their content.

Does anyone have the same issue or any suggestions? Is there any logging that I turn on to see if there's any errors?

Thanks!

Asked by T.G. 1 month ago

Answered by T.G. 1 month ago

  • Solved

Can't connect to outlook.live...MS message "cookies are blocked"

Hi...I'm having trouble with T-Bird connecting to outlook.live....error message: "Your browser is currently set to block cookies" I checked my settings and I don't see… (read more)

Hi...I'm having trouble with T-Bird connecting to outlook.live....error message:

"Your browser is currently set to block cookies"

I checked my settings and I don't see anything blocked...I also added:

Microsoft.com Allow outlook.live Allow

...and I still get the same message - "set to block cookies".

I'm far from being a computer wiz and just started using T-Bird about a month ago and I'm very happy with it. Any help with resolving this problem would be great! It might be something simple...as I'm no expert and still learning. Thanks, Bill

Asked by lifes2short 1 month ago

Answered by sfhowes 1 month ago