All Products Community Forum

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "account disconnected" and prompts to log back in - even though I'm already logged in! It's driving me a bit mad tbh. Any ideas what's happening?

I was attempting to sync bookmarks from Firefox on my Android phone to my laptop. They weren't appearing on my laptop so I deleted the bookmarks on the laptop version and updated the browser. I signed in again and both the Android and desktop versions synced. Now, all of my bookmarks have disappeared on my Android phone. I tried to restore using import and backup/restore but that didn't do anything. Is there any way of getting them back?

I also have a tablet which has my bookmarks, albeit older versions as it hasn't connected to the internet for several months. How can I safely get these across to my phone and desktop without the risk of losing them again?

Firefox on android has to be the absolute worst browser for managing bookmarks. I'm thinking of changing to something else.

Good day. I had to change my password and when I did all my bookmarks, collections etc are gone in my Firefox and I cannot sync to get it all back. I have a laptop that I rarely use that has Firefox on it. But I'm sure that half of the bookmarks on that or older than my phone because I use my phone all the time. Can you help me get all my information back on my Android phone? Anything you can do to help would be really appreciated. Best regards Kerry

Got a firefox/mozilla account from day one, using it to sync all my settings/passwords etc between my desktop/laptop/office system as well as my Android mobile.

Some days ago I decided to delete all my passwords from Firefox sync. To do so I just elected to delete all passwords, from the password page. Things went just fine and my action was replicated to my Windows Firefox installation, resulting empty password lists everywhere.

Except my Android phone. Even though I've triggered even manually a sync, all passwords are still there. I know that sync worked just fine with credential pair additions/removals/changes, made from either the mobile or the desktop side of things.

Is this by design maybe? If so, I presume that I can uninstall Firefox from Android, and then reinstall and connect to my Mozilla account. But I'm curious whether there's something else at play here.

I'm using the latest Mozilla version everywhere. On Android I utilize the ublock origin and I still don't care about cookies extensions.

Hii there,

I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks'

I don't no why is this happening but i kindly request you to solve this problems asap!

Thank you,