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why don't you allow me to sync using my acount

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the… (read more)

Why don't you allow me to sync by logging in, I log in, you gave me the second authentication (wooow security) to my mail, I copy and paste it and you proceed back to the login page saying incorrect password. great job at forcing to qr code, congratulations.

Asked by Movahhed Sadeghi 1 week ago

Last reply by Denys 1 week ago

  • Solved

"Firefox Power User from India - Moved 18 people to Firefox!"

"Hello Mozilla Team! I am Piyush. I use Firefox for 8 hours daily on my Zorin OS PC and Android. I have personally helped 18 people switch from Chrome to Firefox! I have … (read more)

"Hello Mozilla Team! I am Piyush. I use Firefox for 8 hours daily on my Zorin OS PC and Android. I have personally helped 18 people switch from Chrome to Firefox! I have set up 'Strict Tracking Protection' and 'Max DNS Protection' for all of them. I love how secure it is and I'm sharing my technical data to help you improve. Keep up the great work!"

Asked by senr24334 2 weeks ago

Answered by Paul 2 weeks ago

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Firefox Account

Hallo, bitte meine Emailadresse [email 1 removed]@pcpm.ch löschen und gegen [email 2 removed]@gmail.com ersetzen. [email 1 removed]@pcpm.ch gibt es nicht mehr und kann ni… (read more)

Hallo, bitte meine Emailadresse [email 1 removed]@pcpm.ch löschen und gegen [email 2 removed]@gmail.com ersetzen. [email 1 removed]@pcpm.ch gibt es nicht mehr und kann nicht drauf zugegriffen werden. Antworten bitte an die neue Emailadresse senden. Danke

Asked by p.louis98 2 weeks ago

Last reply by Denys 2 weeks ago

  • Solved

Where is the manual?

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs. No, I don't have a specific ques… (read more)

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs.

No, I don't have a specific question. I just want to read the whole manual.

Asked by jidanni 3 months ago

Answered by George Kitsoukakis 3 months ago

  • Solved

can't change app icon (android)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-… (read more)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-icon-firefox-android ; updated the app at the store, rebooted my device and finally (the problem persisted) uninstalled and installed again Firefox app. still nothing, the option does not appear. i'm adding an scrrenshot. very thank you.

Asked by sakura 3 months ago

Answered by Paul 3 months ago

  • Solved

UI Issue in Ukrainian Localization: "Quit" and "Reload" buttons are too close

Hi, I would like to report a UI/UX issue specifically in the Ukrainian localization of Firefox on Android. In the menu, the "Reload" (Оновити) and "Quit" (Вийти з Firefox… (read more)

Hi, I would like to report a UI/UX issue specifically in the Ukrainian localization of Firefox on Android. In the menu, the "Reload" (Оновити) and "Quit" (Вийти з Firefox) options are positioned so closely that it’s very easy to misclick. I constantly find myself clicking "Quit" by mistake when I only intend to refresh the page. ​This is a huge issue for me because it instantly closes all my active tabs and interrupts my work. It feels like a "UI trap" specifically in the Ukrainian version. ​I would be very grateful if you could fix this issue.

Asked by dima.sedykh 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Play Store installed Thunderbird linked to F-Droid?

Hi! I installed the Thunderbird app via Play Store a while ago. I have the F-Droid app on my phone, too. I now got a notification from F-Droid offering me an update for … (read more)

Hi!

I installed the Thunderbird app via Play Store a while ago. I have the F-Droid app on my phone, too. I now got a notification from F-Droid offering me an update for Thunderbird. I'm far from a pro. I would have expected an app installed via Play store to only be connected to and updated via Play Store. Is this all safe and okay? There is no Thunderbird update available in Google Play.

Thank you for your help, please let me know if you need any phone specs or version numbers!

Rosina

Asked by zoltanina-fantasy 4 weeks ago

Answered by Platform34 3 weeks ago

  • Solved

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as pe… (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 3 months ago

Answered by dandoo 3 months ago

  • Solved

if I have to turn off AI again I'm out of here

Here's the thing, Firefox isn't preinstalled on any PC or Mac or iOS or Android. This is a userbase that already went out of our way to pivot from the default ecosystem t… (read more)

Here's the thing, Firefox isn't preinstalled on any PC or Mac or iOS or Android. This is a userbase that already went out of our way to pivot from the default ecosystem to come to Firefox.

So if you keep pushing this "AI" on folks, they have already proven their ability and readiness to leave.

I've been with Firefox since the big Quantum refresh. I already know what other browsers I can migrate to. And I'm a hobbyist writer who has been one of the many victims of AI companies scraping my work for their models.

Reverse course on this AI push, or not only will I leave but everyone I chat with, every computer in my department at work, we're all out.

Asked by Arc 1 month ago

Answered by Kiki 1 month ago