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Search Menu Avatar for Username Change Product Explore Solutions Get Support Avoid support scams. We will never ask you to call or text a phone number or share personal i… (read more)

Search Menu Avatar for Username Change Product Explore Solutions Get Support Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Asked by Souksan Lymyxai 2 days ago

Firefox Focus Android burning through mobile data in the background

My phone carrier alerted me that my 15gb of data had all been used up, which was surprising considering I've been mostly at home on Wi-Fi and don't ever reach my limit ev… (read more)

My phone carrier alerted me that my 15gb of data had all been used up, which was surprising considering I've been mostly at home on Wi-Fi and don't ever reach my limit even when I'm traveling.

I looked at what was using the data. To my surprise, it seems like Firefox Focus had inexplicably burned through 10gb (!) of data in the background over the last day without any tabs even open.

Has anyone else had this issue? Is there an explanation for what's happening?

I'm concerned about it continuing, obviously, but also concerned it might represent a security breach on my phone somehow.

In the meantime, I've disabled the Firefox Focus app's permission to run data in the background. Not sure if that will solve the issue. I also noticed that it does not seem to have been burning data on Wi-Fi.

Thanks for your help.

Carrier - Mint Phone - Pixel 6

Asked by newman.max 5 days ago

Last reply by Waseem Abbas 2 days ago

sécurité et vie privée

Bonjour Madame Monsieur, Afin d'utiliser Firefox je désire connaître vos conditions de confidentialités pour ne pas avoir de phishing. Car j'ai déjà été victime d'usurp… (read more)

Bonjour Madame Monsieur, Afin d'utiliser Firefox je désire connaître vos conditions de confidentialités pour ne pas avoir de phishing. Car j'ai déjà été victime d'usurpations de données personnelles. Merci

Asked by Davide Alessandro Molina 2 days ago

plain text render

Thunderbird android just installed, would love to use instead of current Outlook client. Long email threads showing as unacceptably indented, down to one letter per line … (read more)

Thunderbird android just installed, would love to use instead of current Outlook client. Long email threads showing as unacceptably indented, down to one letter per line some cases. Occurs TB android but less so Outlook android, and TB desktop. One workaround is to view emails as plain text on TB desktop, they then wrap beautifully. Any plans to allow plain text render on TB android? Or any idea how to view badly indented emails so they fill the pane? Thank you for the good work!

Asked by ratz66 3 days ago

websites refresh whenever I leave the app even for a second

Whenever I leave Firefox even for a second it's like I'm opening the browser for the first time. Example When I'm filling data in a website and leave Firefox for a second… (read more)

Whenever I leave Firefox even for a second it's like I'm opening the browser for the first time. Example When I'm filling data in a website and leave Firefox for a second the website refreshes and I have to input the data all over again. Or When I'm playing a video on YouTube and leave the app for a bit then the YouTube website reloads and I have to trace where I left the video at. It's happening to all websites.

Asked by Mwangi 3 days ago

something is wrong

I have someone in my house who has access to my phone is changing my passwords knows my account information to all my accounts banking and everything I fear the worst I h… (read more)

I have someone in my house who has access to my phone is changing my passwords knows my account information to all my accounts banking and everything I fear the worst I have a Nokia and now I find an empty box of a Nokia in the trash same brand c110

Asked by Seliot 3 days ago

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firefox nigthly adress bar divided into two parts

After the last update the address bar is divided into two parts. One below and the other above. How can I change the settings that I get only a address bar above with two… (read more)

After the last update the address bar is divided into two parts. One below and the other above. How can I change the settings that I get only a address bar above with two parts. Attached the screen

Asked by C N 6 days ago

Answered by C N 6 days ago

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 5 days ago

Last reply by cor-el 4 days ago

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 6 days ago

Last reply by tompa09 4 days ago