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A jpg atttachment no longer opens with right click. I have looked at settings, in files and attachments and have tried, open with photoshop elements, open with firefox, always ask, and save file. None make any difference. I can right click on the attachment and the menu says open, save etc. click on open and nothing happens.

hi

i just recently re-installed a new ver. of TB 
tonight i go to reply to an e-mail & notice the send function is not avail to send reply see attach 
the button is grayed out & there is no send function 

i did have my address book avail but it is not visible either ( this is another issue i have ) i did move from another profile

don`t know how to fix either 

both profiles have the following files in them which do i have to copy & paste or overwrite see attach

I am getting the following notification: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-[email]@earthlink.net. What is happening? How can I get back to normal?

Hello, I have trouble reading the oldest emails i received. The last email is from february. I don’t know what to do about it, and i really need those emails. Can you help me with that? On my previous computer i had every email, even from 2014. Thanks in advance. Best regards, Katarzyna Bernacik - Surma.

Hello, Microsoft Defender apparently detected a trojan, located in the folders for the Firefox extension Malwarebytes Browserguard Trojan description: Trojan:Win32/Nibtse.c!tsk

Files: C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\funknkwf.default-release\storage\default\moz-extension+++e79e5938-419b-4a5b-b39a-e884d7347fb1\idb\2325712684IbDdB-FBiDl-eesgSatro.files\15301 C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\funknkwf.default-release\storage\default\moz-extension+++e79e5938-419b-4a5b-b39a-e884d7347fb1\idb\2325712684IbDdB-FBiDl-eesgSatro.files\15301->(ZStandard)

Is this a false positive?

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

How do I remove the little pins that have appeared on each of my icons on the home page? I don't want to unpin them, just remove the pin image - too busy and disturbing. All my icons are pinned items.

I have used Thunderbird for years. This week I bought a new laptop and downloaded Thunderbird on it, but realized that my address books aren't there. So I opened my old computer to try to transfer them but could not figure out how to export the address books to the new computer. I found a link re exporting address books for Thunderbird on lifewire.com, but the instruction steps do not correspond to my "old" Thunderbird interface. Fiddling around with that has not revealed steps that will make it work. This could be serious. Any ideas?

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

I have lost all emails from 2008 to 2021 and most emails from 2021 to 2023.

I use the local folder to store old emails that do not fit in the main email account. I have deleted all old emails on my email server (account) assuming that those old emails are stored in the local folder. If thunderbird for some reason delete all emails in the local folder that are removed from the main account then I have a problem.

Is it possible to regain the emails from 2008 to 2023 by some means.

I guess that it could be possible by adding some backup if thunderbird lost them.

When I delete a message, all messages disappear from all folders. After I close and reopen Thunderbird, the messages reappear, but the next time I delete a message, the same thing happens.

I have rebooted my PC in hope that the problem would correct itself, but no luck. Thanks for any help you can offer.

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

You used to be able to right-click a device in the sync tabs sidebar, and choose 'open all in tabs', but since the last update this has gone. So where's that option now? Thanks

I'm trying to transfer to a new computer. The instructions say to copy your profile folders in imap roaming to a new computer and everything will be there. But the local folders are not there. The instructions also say the data from addons is stored in the profiles folder, but that didn't seem to transfer either. Nor did message filters. Then I saw a post where they said to go up 3 levels from the profiles folder and copy all that. Is that right? But it also says the local folders should be under local/thunderbird instead of roaming/mozilla thunderbird. And I don't see any mailbox folders there.

Also supposedly you are supposed to be able to go to a command window and type thunderbird -P "profile" to open a specific one, but when I do that it doesn't show me the profile names, just default, default-esr, and default-esr1. But I have multiple profiles on my computer so I am unable to choose the different ones.

Seaching through past posts is sometimes not useful because they refer to old versions of TB.

A few more details: I loaded TB fresh on a new computer and ended up with 2 profiles. Not sure why. But I already had 2 profiles on my old computer which contain all the personalization so I'm trying to move. One of the 2 on the old computer contains local folders I've never been able to figure out how to bring back into my current profile, instead of having to go into that profile when I want to look at local folders. (I did that because Thunderbird performance was really suffering with large local folders, but I'm hoping that problem is solved now. What I would like to do is combine all the local folders from the 2 old profiles into one and make that the active one on my new computer. I'm sure there is a way I can move the local message files, I remember doing this many years ago, but the file extensions changed since then and I need to know which ones to move. THANKS!

Suddenly Firefox has started losing all my tabs when I close Firefox. It never used to. Windows 11 I have checked my settings - they are all as they are meant to be to NOT do this so why is it doing it????

Hello, I just organized Thunderbird mobile on my Samsung tablet. On the desktop, Thunderbird shows a menu and a address book. When I get an Email I can save the mail address in my address book. But, Thunderbird mobile doesn't show a menu nor a address book and it does not use the contact saved at the tablet. Can anyone help me to solve this problem? Thanks a lot!! Regards, Monika

Hallo, kürzlich habe ich Thunderbird mobil auf meinem Samsung Tablet installiert. Leider zeigt die App keine Menüleiste und keine Option eines Adressbuches. Dazu greift Thunderbird auch nicht auf gespeicherte Kontakte zu. Bei der Desktopversion wird sowohl die Menüleiste als auch ein Adressbuch angezeigt. Könnte mir bitte jemand behilflich sein, dieses Problem zu lösen? Vielen Dank! Grüße, Monika