All Products Support Forum

Several emails in my Earthlink Webmail inbox online received between 6:03 am and 9:21 am PST 2/21/2022 did not download to Thunderbird when I clicked on "Get Messages." They came from 2 different sources from which I have received and downloaded email many times before with no difficulty. Since then I have received and downloaded emails from these same sources, so there appears to be no ongoing problem. Earthlink tech support said there was nothing wrong on their end and my version of Thunderbird is current. This has never happened before in many years of both Earthlink service and using Thunderbird. ??? (No jargon, please, as my tech knowledge is seat of my pants.)

I have a bunch of content in my Local Folders: Junk mailbox but none of it is showing up in Thunderbird. The Properties for the folder shows "Number of messages: 0", "Size on disk: 3.4 MB". I've tried the "Repair Folder" button but it makes no difference. The folder views as empty in Thunderbird.

Not sure when this started happening because I don't recall having this problem in the past. The folder permissions are the same as all the other mailboxes:

ls -l Junk* -rwx------@ 1 uid staff 3578520 23 Feb 08:51 Junk* -rw-r--r--@ 1 uid staff 3289 24 Feb 12:39 Junk.msf

Suggestions welcome.

My Thunderbird(115.8.0) and Windows 11 just don't get along. My Thunderbird has a Menu button in the top right that's just there for it does nothing when I click or right click so I guess no add-ons, calendar, etc. If I hover over it I see "Display the Thunderbird Menu" and that's it. When I open the program it doesn't go to my inbox, it goes to a page that I have to click on "Read Messages" to get to my inbox and in prior versions and I had Windows 10 this never happened. When I go to buttons on the left and click on "Help" and then "About Thunderbird" to check on updates I always get "Unable to check for updates due to internal error" and oh yeah now in Thunderbird I can't copy and paste, I can highlight but when I right click....nothing.

I've tried uninstalling and reinstalling and even tried removing hidden folders, but as of now nothing has worked. I don't know what to think and I'm truly at a loss and it sure looks like I have to find another email program because right now Thunderbird just ain't working. I've been using this program I believe for over 20 years with really zero problems but my luck has apparently run out. Sorry for the mini series. lol

I need to run speech recognition in Firefox (OS solutions are not suitable in my case), but I can't get it to work. I've tried following these instructions in Nightly, Dev and regular version, but they all end with a network error. I also asked my friends to check and they had the same thing happen. Do I need to follow the steps to run offline or is the problem much deeper?

Firefox Dev 124.0b2 (64-bit) Firefox Nightly 125.0a1 (2024-02-22) (64-bit)

Most of my email message filters do not run automatically but will run correctly manually. I am running Thunderbird 115.8.0 (64-bit) on Windows 10. I have 65 filters defined.

I have tried repairing the folders. I have even deleted the old folders and created a new folder. I deleted and recreated all of the .msf files. I have insured that the filer criteria is defined correctly (i.e. multiple condition are "match any", "contains", etc). These efforts have not corrected the problem.

This problem has been around for quite some time. Is there a plan to correct the problem or provide a newer version of message filters that works correctly.

Below is a copy of one of the Filter Log entries of an automatic filter failure. I have included the log entry of the filer being run manually following the failure entry. I have included a screenshot of the pertinent rule:

[2/22/2024, 2:23:55 PM] Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

[2/22/2024, 2:23:56 PM] Filter action failed: "Move failed" with error code=0x8055000f while attempting: Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

[2/22/2024, 2:23:56 PM] Filter action failed: "Failed applying the filter action" with error code=0x8055000f while attempting: Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

[2/22/2024, 2:23:56 PM] Message from filter "From contains: intel.com": Applying filter actions failed

[2/22/2024, 2:23:56 PM] Filter run failed

Manual filter run log entry:

[2/22/2024, 3:15:31 PM] Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or read either. My release is 123.0 and it was loaded when I needed to restore my system after a drive upgrade about 10 days ago.

Netflix will not play in Firefox on windows 11. Any help is appreciated. First error message is a connectivity issue, but Netflix will play in other browsers. Then second error message is F7111-1957-205002. I have followed both suggestions, with no luck. Anyone that has had this issue or knows how to fix it, please let me know. Thanks.

I'm a new Thunderbird user with v115.7.0 on Windows 11, using a mailbox.org account.

Under Account Settings/Copies and Folders/Message Archives/Keep message archives in: I am using the Other setting to point to Local Folders/mailbox.org Archive. Under Archive Options I am using Single Folder and "Keep existing folder structure of archived messages". The example in the options window shows an Archives folder with an Inbox subfolder. However, this doesn't happen.

Messages archived from my Inbox go to Local Folders/mailbox.org Archive/ Messages archived from Inbox/Subfolder go to Local Folders/mailbox.org Archive/Subfolder Messages archived from my Sent items go to Local Folders/mailbox.org Archive/Sent

So of the above, only Sent items go to the correct folder. For anything from the Inbox, the Inbox folder itself is not replicated as per the example on the options page. Can this be corrected?

Many months ago, I created another context for the file explorer drop down to “Send To” Thunderbird, vs the Windows mail client.

Recently, this function stopped working, meaning TB does not open a new message and of course nothing is “attached”.

I detected the addition to the context drop down and then added it (again).

No luck.

My Thunderbird Version = 115.8.0

When I click on a file and open the File Explorer Send To drop down, Windows “shows Thunderbird in the context (my addition) but as noted I don’t have a new message with the file attached.

Correct I’m not using the Mail Client.

Yes, in APPS, Thunderbird is listed as the email client.

Thoughts?

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Hi,

During of build process we have an error related to auto deduction before 'auto' in dom/bindings/TypedArray.h

For example the call ProcessTypedArrays() at line 128 in file ChromeUtils.cpp give the error.

Is there a way to rename things in the Passwords list? I'm not concerned about MY password or sign-in, but what appears in the list. A name such as "login.live.com" tells me nothing about what site that sign-in will take me to. I'd like to be able to rename it with something that gives me a hint.

I have a fairly long list of saved logins, and visually scan the list at times to get to a supplier or service I need.

I'm using a desktop, Windows 10.

Thanks.

Sometimes I can see folders. Other times I can't. And I can't figure out how to change the view. When I search help I get 1384 hits. Clicking on folders in Thunderbird does nothing.

Dear Mozilla Team,

using Thunderbird I encountered a new problem regarding my Microsoft live.com account. I've had problems logging in, I'm asked for a new password. I've seen that this here seems to be the problem (and solution): https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I've then tried to follow the directions given in the article. However, I cannot change my outgoing smtp settings to Oauth2 (it only gives the options "password, normal", "password, encrypted", "Kerberos", "NTLM" and "No Authentification").

Now, I am not asked for new login data, but my mails do not appear either. It appears, that there is now no successful connection to the server (it keeps getting stuck contacting the host and sending login data; see image attached - in german).

Is there any fix to this?

Best Niklas

Hi,

Since about two days ago firefox on both my PC and laptop has been trying to connect to a random website called ponf.linkedin.com that I have no idea where it came out of.

I have no clue why this was but I reset both browsers on both devices + reinstalled windows 11 on my main PC and it only continues happening on my PC now, i've managed to replicate the behaviour by resetting the browser and everytime that happens firefox attempts to connect to this website even though bitdefender blocks it and nothing comes up, no popup or anything as if its just in the shadows.

Does anyone have any idea why this would be and what I should do? any help is appreciated thanks.

My Firefox browser is broken, I can open Firefox but I can not do anything it will not respond, clicking anywhere prompts a "Firefox is not responding" error message, I was able to "refresh" Firefox once with zero results, I have tried uninstalling Firefox yet it will not uninstall the uninstallation window comes up yet no matter how long it sits open nothing happens, I have tried reinstalling Firefox with no results, the installation freezes just before completing and says "Firefox could not be installed". I have been using Firefox as my primary browser for a long time but I am unable to use it in any way now. All other browsers are working fine no issues but I do prefer Firefox and would like to continue to do so. What do you suggest?