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Thunderbird import not allowing to "match names" on import from a CSV file.

Thunderbird import not allowing to "match names" on import from a CSV file. Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field… (read more)

Thunderbird import not allowing to "match names" on import from a CSV file.

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the source fields and first Record columns did not have useful fields to even try to Match field names. So I went and edited the CSV file to try to get at the Match Field names option but it was not available no matter what I fix or tried. So to me the problem is with Thunderbird’s “ surmising that since I was given the Match field Names screen that I Thunderbird never gives the Match Field names on subsequent attempt. Thunderbird needs to give the Match field Names screen as an option on every attempt not just the 1st attempt.

The below screen was given to me by one of the consultant’s attempt. And you can see that he had a CSV file with the THUNDERBIRD’s preferred CSV options!!! And it did use the Match Fields Option.

Attached screenshots is not possible at this time.

Asked by ghbgiest 8 hours ago

Last reply by david 5 hours ago

I am having Password problems with mail.com. Just started this morning

Starting this morning, I have been unable to access my email because no matter what i do or changes I try and make.....it does not recognize my password....even when I ha… (read more)

Starting this morning, I have been unable to access my email because no matter what i do or changes I try and make.....it does not recognize my password....even when I have changed it....even when I ask mail.com to refer to the saved passwords. NOTHING WORKS. I need to use this email....help. I notice that there is a request for you to email me when someone answers the thred.....funny considering I cannot get my email

Asked by ronstorm 6 hours ago

Last reply by david 5 hours ago

Transferring messages to EWS from local storage stops after a while with no error message

In our organization we have moved from an on-premise mail server to M365. We've also added our new EWS-based accounts to Thunderbird. Since there are a large number of us… (read more)

In our organization we have moved from an on-premise mail server to M365. We've also added our new EWS-based accounts to Thunderbird. Since there are a large number of users with a significant amount of older mails they want to have access to, they have been asking how they could upload them to EWS now.

We've noticed that either copying or moving messages from local folders to an EWS folder fails after some time. Has anyone encountered this?

From the TB diagnostics console:

08:32:44.651 Warning: Invalid absolute docBaseUrl: "x-moz-ews://outlook.office365.com/%CE%95%CE%B9%CF%83%CE%B5%CF%81%CF%87%CF%8C%CE%BC%CE%B5%CE%BD%CE%B1/6163?part=1.2&filename=%CE%94%CE%95%CE%9B%CE%A4%CE%99%CE%9F%20%CE%97%CE%9C%CE%95%CE%A1%CE%97%CE%A3%CE%99%CE%91%CE%A3%20%CE%91%CE%A0%CE%91%CE%A3%CE%A7%CE%9F%CE%9B%CE%97%CE%A3%CE%97%CE%A3%2004-%CE%9C%CE%91%CE%A1-2026.pdf&type=application/pdf". 2 pdf.worker.mjs:357:13 08:32:44.663 PDF 5df956e1527bf80c20efa2f3af9d8129 [1.7 Microsoft: Print To PDF / -] (PDF.js: 5.4.445 [ec5330f78]) 2 viewer.mjs:15734:13 08:42:07.645 TypeError: can't access property "ownerGlobal", navigatedWindow.windowRoot is null FormHandlerChild.sys.mjs:413:31

   notifyProcessRootOfNavigation resource://gre/actors/FormHandlerChild.sys.mjs:413
   onLocationChange resource://gre/actors/FormHandlerChild.sys.mjs:361
   #pushOrReplaceState resource://pdf.js/web/viewer.mjs:6460
   #tryPushCurrentPosition resource://pdf.js/web/viewer.mjs:6479
   #pageHide resource://pdf.js/web/viewer.mjs:6632
   closeTab chrome://messenger/content/tabmail.js:1128
   removeTabByNode chrome://messenger/content/tabmail.js:1146
   connectedCallback chrome://messenger/content/tabmail-tab.js:99

08:42:33.829 NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgFolder.firstNewMessage]

   onMessagesLoaded chrome://messenger/content/mailCommon.js:1198
   set searching resource:///modules/DBViewWrapper.sys.mjs:999
   onSearchDone resource:///modules/SearchSpec.sys.mjs:528

mailCommon.js:1206:19

   onMessagesLoaded chrome://messenger/content/mailCommon.js:1206
   set searching resource:///modules/DBViewWrapper.sys.mjs:999
   onSearchDone resource:///modules/SearchSpec.sys.mjs:528


All our systems are Windows 11 Pro rigs, domain-joined, with ESET endpoint security installed.

Asked by Michail Pappas 6 days ago

Last reply by Wayne Mery 6 hours ago

Mail filters

Hello, I have defined about 45 simple filters to get rid of spam. They are all based on keywords found in subject or sender. All of them are enabled and set this way : Ap… (read more)

Hello,

I have defined about 45 simple filters to get rid of spam. They are all based on keywords found in subject or sender.

All of them are enabled and set this way :

Apply filter when : _ Manually Run X Getting New Mail ( Filter before Junk Classification ) _ Archiving _ After sending _ Periodically, every 10 minutes.

Perform these actions : 1. Set Junk Status to : Junk 2. Move Message to : "super-junk" folder 3. Mark As Read

See example in attached image.

PROBLEM : They do not run automatically when new emails are received. But if I run each of them manually, they work.

QUESTION : What is wrong ?

Thanks !

Asked by ag_leblond 14 hours ago

Last reply by david 7 hours ago

Why doesn't my new Thunderbird version show the numger of new emails above the dock icon

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a s… (read more)

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a setting for that. Anyone know how to get the number back????

Asked by 300Guy 8 hours ago

Last reply by Mapenzi 7 hours ago

password not working, I have made NO changes, the password held by Thunderbird is correct

I have made no changes to the PC or mail midway through the day it suddenly said input password, the password is correct, but I get incorrect password message. The passwo… (read more)

I have made no changes to the PC or mail midway through the day it suddenly said input password, the password is correct, but I get incorrect password message. The password works using browser mode.

Asked by colindchandler 11 hours ago

Last reply by david 7 hours ago

Can not log on to 3 email accounts. All had working passwords, but now not will authenticate.

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username … (read more)

All of a sudden, i can not log on to my email accounts. I get a "failed" message for all 3 accounts. I get this message. Login to server mail.westpeake.com with username redacted@westpeake.com failed. Brian West www.westpeake.com

Asked by Brian West 3 weeks ago

Last reply by Wayne Mery 7 hours ago

Why has my sign in password suddenly failed after months of seamless sign ins

About once a year suddenly Thunderbird does not recognize my passwords for my two email accounts. I don't know why this keeps happening and how to get the passwords to w… (read more)

About once a year suddenly Thunderbird does not recognize my passwords for my two email accounts. I don't know why this keeps happening and how to get the passwords to work.

Asked by 351531778 10 hours ago

Last reply by david 7 hours ago

How to fix password sign in?

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed … (read more)

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed me that it was fixed. My other emails are working OK. I get this message "Login to server imap.mail.com with username jmaugee@mail.com failed." My email to jmaugee@mail.com does not receive emails that I send from my other email address. John Augustine

Asked by John Augustine 8 hours ago

Last reply by david 8 hours ago

How Do You Find Thunderbird Themes?

I have trouble with the lack of clear outlines in Thunderbird. In particular: 1. the lack of a line between the message header and the message body makes it harder to fin… (read more)

I have trouble with the lack of clear outlines in Thunderbird.

In particular:

1. the lack of a line between the message header and the message body makes it harder to find the right spot to scroll messages

2. the lack of a line between the nav-sidebar and each section in settings means I *cannot* scroll settings without getting migraines from the @#$%% nav-sidebar. I have to tab several times and then page down.

I can't enable a high-contrast theme within Thunderbird. I can enable it at system level, but it breaks many other apps, and it breaks my cursor and highlight color settings, and I have to recreate those settings each time.

I can search for "contrast," or "outline," under themes, for example: https://addons.thunderbird.net/en-US/thunderbird/search/?q=outline&cat=themes&appver=148.0&platform=WINNT

I can't tell which themes are supposed to fix what; I tried 4 of the resulting themes, some added other outlines, but none added the needed outlines I listed above.

Asked by MarjaE 4 days ago

Last reply by Wayne Mery 9 hours ago

Can't Create Configuratio for mail.com

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothin… (read more)

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothing would work. I kept getting the "invalid password" popup when trying to connect. I've double-checked that mail.com is still working (I can access all my email from the web client no problem).

So, eventually, I deleted the account from Thunderbird altogether and now I'm trying to recreate the configuration. Thunderbird recognizes mail.com and correctly deduces the server configuration settings, but it will not connect. When I try to add the account I get this message:

"Authentication failed. Either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login with or without the domain"

Why on earth would a "Windows domain login" be needed for a web-based email location?? When I had the configuration set up before, all I had to supply was my email address and password.

Something in Thunderbird has changed and I can't figure this out.

Meanwhile, I have about 10 other email accounts set up on Thunderbird and they all seem to be working properly.

Would sure be nice to find a solution so I can get my mail.com account back on Thunderbird.

Thanks for any help you can provide.

Asked by ddmcleod 11 hours ago

Last reply by david 10 hours ago

Mail Merge Automatically Disconnecting in Thunderbird on Windows 11

I am using the Thunderbird software (140.7.1esr 64-bit) for mail merge purposes on a Windows 11 operating system. However, when I start the mail merge process, it begins … (read more)

I am using the Thunderbird software (140.7.1esr 64-bit) for mail merge purposes on a Windows 11 operating system. However, when I start the mail merge process, it begins initially but then automatically disconnects before completing the task.

Due to this issue, I am unable to complete the mail merge properly. Kindly look into this problem and provide a solution as soon as possible.

Thank you.

Asked by karthik2 19 hours ago

Last reply by david 13 hours ago

All emals don't arrive in Thunderbird on my desktop.

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there … (read more)

1. Some messages come to my mobile devices but not to my Mac. 2. I watch a message down load but it doesn't end up in my inbox or junk folder. 3. Junk folder says there are 14 messages in it, but when I open it, it's empty. 4. Yes, I'm up to date with Thunderbird. Also, the Mac is up to date. Problem began before latest updates. I have shut down the Mac. I have quit the Thunderbird application. No improvement. 5. I use Comcast for my ISP.

Asked by bwcull 1 day ago

Last reply by Mapenzi 14 hours ago

Should a Profile backup create a hierarchy of folders with emails in them?

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. Th… (read more)

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. The hierarchy of folders and their emails were not replicated in the left hand pane. Is there a way to retrieve those folders with their content? Please, I am not super techno-savvy, so take me step by step. Thank you.

Asked by jyjcraig 3 days ago

Last reply by Mapenzi 14 hours ago