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Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (read more)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Asked by bruce.woodgate 3 months ago

Last reply by jonzn4SUSE 5 minutes ago

Repeated crashes in Firefox: how to determine the cause?

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' ins… (read more)

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' installs of Firefox, I have experienced many crashes from Firefox per week. Sometimes there will be as many as 5 per day, but never less than one per day. During the same period I have also been running Vivaldi; it has not crashed once in that time. Now I have to do something. If there is a simple way to perform 'problem source identification', that is within my capability, I would be grateful for advice. If there is not, then clearly I will have to un-install Firefox.

As far as I can tell both of these browsers run with just 1 add-on/extension: uBlock Origin. Disabling this extension in Firefox does not stop Firefox from crashing.

Asked by a squared 1 day ago

Last reply by jonzn4SUSE 46 minutes ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 months ago

Last reply by frankforbes12 20 hours ago

Can't launch a new private window from Windows Start Menu

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new… (read more)

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

Asked by natedoggdiddy 1 day ago

Last reply by wirkutskijkarl 1 day ago

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game pecause of firefox please help me with this problem thank you

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game because of Firefox please help with this problem it has been months… (read more)

i can not load in to a game pet city 2 and when i try to load it is say that they can not load my game because of Firefox please help with this problem it has been months I've have been having this problem

Asked by kat blanton 1 day ago

Last reply by markwarner22 1 day ago

Multiple Firefox browser tabs running in background

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have clear… (read more)

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.

Asked by mcbetsy 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Missing Passwords

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.… (read more)

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

Asked by mikelaw666 1 day ago

Last reply by markwarner22 1 day ago

sigin on

I am trying to sign in , Firefox is my browser. message come on that firefox is running but it does not open. I close it once and again as the same sign comes uo tellin… (read more)

I am trying to sign in , Firefox is my browser. message come on that firefox is running but it does not open. I close it once and again as the same sign comes uo telling me it is running and close the attempts.

Do I really NEED to swithc to another browser to avoid this?

Asked by lstab25 6 days ago

Last reply by Lillian Steinberg 1 day ago

Primary password

I got a new desktop PC and used PCmover software to migrate all data, apps, and settings to the new PC from the old. Since that time, every time I sign into my primary pa… (read more)

I got a new desktop PC and used PCmover software to migrate all data, apps, and settings to the new PC from the old. Since that time, every time I sign into my primary password to access my passwords, I must repeat my primary password 3 times. What gives? This is getting annoying.

Asked by pdppro 1 day ago

Last reply by markwarner22 1 day ago

The page isn’t redirecting properly

Recently experienced this error message while attempting visit alliant credit union. Not sure if it's a problem on their end or not but, I didn't experience this problem … (read more)

Recently experienced this error message while attempting visit alliant credit union. Not sure if it's a problem on their end or not but, I didn't experience this problem the other day. The firefox version is 137.0.2. If it is a problem with the site owner how would one know?

Thanks

Asked by jmorg12 3 days ago

Last reply by markwarner22 2 days ago

All addons have gone missing

All my addons have disappeared after a firefox update.There is an error message saying they are disabled.I am running El Capitan on my computer, an iMac 24*, running oper… (read more)

All my addons have disappeared after a firefox update.There is an error message saying they are disabled.I am running El Capitan on my computer, an iMac 24*, running operating 78.15 Oesr,64bit.Any su’ for ‘Firefox’

Asked by ninjapanda 2 days ago

Last reply by James 2 days ago

Unable to get to any website afterrupdating to Firefox version 137.

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze an… (read more)

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze and crash, generating a crash report that Mozilla probably didn't get because firefox couldn't send it. Safari was working, as was Chrome, so I know it wasn't a network issue. I cleared the cache and tried again and still nothing. I then uninstalled Firefox and reinstalled it from the Mozilla website, (had to use Safarii to get the Mozilla website) and still could not get to any websites. I'm on a Mac runnning OS 15.3.2 and I have a bootable backup of my machine that still had a copy of Firefox v 136 which i reinstalled on my mac and it works. What can I do to update to 137?

Asked by sfsherman 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Bug with Google maps website and touchscreen on windows 11

dunno if this is the right board, but here goes... I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet. Using the touchscreen, move the map, … (read more)

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Asked by Eric Latour 1 month ago

Last reply by MichaelKai 3 days ago