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Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a new blank tab and not having the ability to sign in at all. I've been using Firefox since I quit Netscape. And yes, I tried many epic fails that were disguised as solutions that don't work. I'm seriously about to give up on this browser if I can't get what I had after a SSD drive fail that forced me to reinstall from the ground up.

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?

PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

Dear Support Team,

Ever since updating Firefox to the most recent version my pause/play button does not work with tabs open. (like youtube, spotify(browser) etc.)

I tested for mechanical issues, but those do not seem to be the issue, as the key itself work perfectly fine. Different apps (like netflix, and spotify(desktop)) do not have this issue.

If you require any additional information in regards to this inquiry don't hesitate to ask.

- Adrian

Additional Information

Firefox 136.0.1 (20250310180126) Installed on: March 12, 2025 at 8:50:54 AM Status: The Update was successfully installed [copy and pasted from settings]

Snap Firefox 136.0.1 canonical 002 - 1.0 Linux mike22-ThinkCentre-M78 6.8.0-52-generic #53~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jan 15 19:18:46 UTC 2 x86_64 x86_64 x86_64 GNU/Linux Having failed to load several time with "Display not found" Echo $DISPLAY  :0 finally loaded with the following errors $ firefox update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/gimp/2.0/help /usr/share/gimp/2.0/help none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/gimp/2.0/help" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme /usr/share/sphinx_rtd_theme none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/xubuntu-docs" because it would affect the host in "/var/lib/snapd" Gtk-Message: 11:44:12.847: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.111: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.111: Failed to load module "canberra-gtk-module" [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.115: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.115: Failed to load module "canberra-gtk-module"

snap version seems to have problem thought this might help. I am a software developer.

I have FullShot 10 which used to show my extra buttons in the FF toolbar. A few updates ago these buttons have disappeared from FF which is really inconvenient. Those buttons still appear in MSFT Edge. I cannot take a screen capture because taking a screen shot automatically makes the FS10 buttons disappear. FF10 is not add-on to FF, it is just a regular program to easy capture graphical screen information. FS10 has not been updated/altered in any way since its installation

Why do numbers appear next to some of my shortcuts on my Firefox shortcuts home page? See attached. I only have one tab or window open and this number (5) has incremented over time.

in settings Homepage and new windows use custom urls, current urls doesn't include Pinned tabs. Windows updated and when firefox was restored two windows were opened, one was blank and the other opened old home page settings but did not reopen all my pinned tabs, gmail, yahoo mail,and some other tabs I plnned, there are 5 of them and several regular tabs I had open before and most of them did not show up in history. Pinned tabs do not get included in use custom urls for the home pages. Also for several days my roboform bar would not show up, roboform said no open browers to attach to when firefox was open.

Dear,

I use a hotkey for the screen-capture program "Snagit". The hotkey is: CTRL-SHFT-P

However, it now seems that also the AI-search program "Perlexity" uses the same hotkey.

Where can I remove the shortkey for Perplexity?

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the customisation options to add one.

My firefox browser being hack multiple times, so I dident use it for multiples years... Now I just want to give it an other chance by removing everything that could create trouble. When I get over the setting windows I can read this: Information Your browser is being managed by your organisation.

I don't understand, this is my private computer. How to remove this organisation management???

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached screen shots for ramdom background color for text blocks.