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Extreme frame judder on YouTube

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly. I have deleted my profile and reinst… (read more)

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly.

I have deleted my profile and reinstalled Firefox, updated graphics driver to the latest version, and toggled hardware acceleration on and off. Nothing helps.

Asked by Jens Lyn IV 7 months ago

Answered by Jens Lyn IV 5 months ago

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Using canvas/context to scale an image that displays ok before removes the image data, ok in Chome/Safari.

The app sizes two adjacent images to the same height. Maybe there's a better approach? This works, in that I see the original image displayed at the wrong size: //im… (read more)

The app sizes two adjacent images to the same height. Maybe there's a better approach?

This works, in that I see the original image displayed at the wrong size:

   //img.src = imgsrc.src;

This sizes the image but without the data (black square for toDataURL w/ image/jpeg) in FF, but not Chrome and Safari:

   var canvas = document.createElement( 'canvas' );
   canvas.width = width;
   canvas.height = avail_height;
   var context = canvas.getContext( '2d' );
   // Tried/failed: Fill white background for JPEG export
   //context.fillStyle = '#fff';
   //context.fillRect(0, 0, canvas.width, canvas.height);
   context.drawImage( imgsrc, 0, 0, canvas.width, canvas.height);
   context.lineWidth = 150; // ??
   img.src = canvas.toDataURL('image/jpeg', 0.92);
   img.onmousedown = disableDragging; // for FF
   img.style.opacity = "1.0"

The page is the view.html one gets to via Enter on phobrain.com.

Asked by phobrain 5 months ago

Answered by Paul 5 months ago

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Images from canvas black or transparent: img.src = canvas.toDataURL(); // FF: 'image/jpeg'=black. Png,webp,default=transparent.

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution. The behavior is the same whether the served … (read more)

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution.

The behavior is the same whether the served image is jpg or webp. A Servlet delivers the image data, here in webp:

          response.setHeader("Content-Type", "image/webp");

On page, I use a canvas thus => see '// FIREFOX'

     var canvas = document.createElement( 'canvas' );
     canvas.width = width;
     canvas.height = avail_height;
     var context = canvas.getContext( '2d' );
     context.drawImage( imgsrc, 0, 0, width, avail_height);
     context.lineWidth = 150;
     // FIREFOX: canvas.toDataURL('image/jpeg')=black, png,webp,default=transparent
     img.src = canvas.toDataURL('image/jpeg');
     img.onmousedown = disableDragging; // for FF
     img.style.opacity = "1.0";
     console.log('setImg ok');

Inspecting a black jpeg:

        data:image/jpeg;base64,...

Thanks!

Asked by phobrain 6 months ago

Answered by phobrain 5 months ago

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FIX THIS!

Please fix this! I specifically set it in the settings (on Android) so that no websites open in apps. And yet it keeps asking me whether to open them! There’s no option t… (read more)

Please fix this! I specifically set it in the settings (on Android) so that no websites open in apps. And yet it keeps asking me whether to open them! There’s no option to "don’t ask again".

Here’s an example: I have two accounts on AliExpress — one is logged into the app, the other in the web browser! And I absolutely don’t want it to open in the app, because what for???

Please fix it so that when I have it set in the settings not to open in the app, it really doesn’t open — and doesn’t keep asking like an idiot!?

Asked by Umbra Coda 6 months ago

Answered by Kiki 6 months ago

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Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (read more)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Asked by John O'Kane 6 months ago

Answered by John O'Kane 6 months ago

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 7 months ago

Answered by TyDraniu 7 months ago

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Restore FireFox

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunder… (read more)

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Asked by David Francis 6 months ago

Answered by David Francis 6 months ago

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Back button closes tab when no previous page

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current ta… (read more)

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current tab. After the update, it closes the tab before opening the home page. This was useful for quickly opening multiple tabs, as well as preventing accidentaly closing a tab. Please revert this change, or make it a setting.

Asked by wwarfel123 7 months ago

Answered by trs3 6 months ago

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Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (read more)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

Asked by omax72 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (read more)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Asked by askandanswer 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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auto hide private tab

So I just try Firefox and I want to know if it have something like auto hide tab and I found your article on how to do this but it didn't show up on private tab or on the… (read more)

So I just try Firefox and I want to know if it have something like auto hide tab and I found your article on how to do this but it didn't show up on private tab or on the setting

Asked by chaiyawatphunsupapon 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Sound output problem

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use exter… (read more)

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Asked by Corvus Corax 6 months ago

Answered by Corvus Corax 6 months ago

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search local drive before the internet

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for every… (read more)

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for everyday casual use? In other words, can I specify "search local drives first, followed by the web i.e. casting a wider net to search on the world wide web, and an arbitrary third placeholder such as foreign sources (example only) or foreign news items (again, fictitious example)

Asked by andy p 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Twitch not loading after Windows update.

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, n… (read more)

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, no other site has this problem, and it happens even opening links to Twitch channels directly. I've added and screenshot of the problem.

I'd love some help or at least know if this is a problem on Twitches end or not. Thanks.

Asked by LegoKeig24 7 months ago

Answered by LegoKeig24 6 months ago