Print Header and Footer no longer works even when box is checked in printer options

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is che… (read more)

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is checked in the printer settings, but they do NOT print. This change has occurred during the last couple of weeks, perhaps as the result of an update. It seems that checking or unchecking that box makes no difference now. Same result regards...no Headers or Footers. Please advise.

Solved 10 2

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Solved 12

Saving Address Book

Is this still possible in Release 153 because I cannot find how using this suggestion: Open Thunderbird, click the Address Book button, select the specific contact list,… (read more)

Is this still possible in Release 153 because I cannot find how using this suggestion:

Open Thunderbird, click the Address Book button, select the specific contact list, go to Tools > Export , choose Comma Separated (.csv) as the file type, and click Save.

Solved 2

Windows 11 taskbar not disappearing in fullscreen when there's PIP window.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear. It works normally when… (read more)

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Solved 14 1 138

Tab Groups

I discovered tab grouping and find it moderately useful. There was an update, now I cannot group and tabs. They simply will not. Spent a few hours with ChatGPT trying a r… (read more)

I discovered tab grouping and find it moderately useful. There was an update, now I cannot group and tabs. They simply will not. Spent a few hours with ChatGPT trying a range of things. Al settings are right for tag grouping, but it simply does not happen.

Solved 9

I am still canot open my yahoo.co.uk email account? I have deleted the account from Thurnderbird but I have tried to reinstall it It directes me to yahoo sign in page and when I signt it comes can no apps available?

I have tried reinstalling the account automatically and manually no matter which way I do it it just comes up awaiting authorization then just hangs there? I have doubled… (read more)

I have tried reinstalling the account automatically and manually no matter which way I do it it just comes up awaiting authorization then just hangs there? I have doubled checked all the settings, imap.mail.yahoo.com 993 OAuth. smtp.mail.yahoo.com OAuth 465 SSL/TLS I have done everything that I can find so am I missing something? Chris

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Zen Backup file cannot be used due to "This file isn’t working. Try picking a different file."

recently i've created a html backup file in zen browser. and when i choose it in the settings menu on another device it says "This file isn’t working. Try picking a diffe… (read more)

recently i've created a html backup file in zen browser. and when i choose it in the settings menu on another device it says "This file isn’t working. Try picking a different file."

Locked 1

the backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Solved 12 2 80

Search by fields such as From

There used to be an option of searching by various fields such as From, To, etc. I cannot find it. The only option I find, is "mentions", and this does not include From. … (read more)

There used to be an option of searching by various fields such as From, To, etc. I cannot find it. The only option I find, is "mentions", and this does not include From. Took me a while to find a message today.

Is there such option somewhere?

Solved 1

Thunderbird has not downloaded new emails for one email address since July 3.

Thunderbird downloads new emails for all my emails except one. Has not downloaded on that one since July 3. Have reset various background settings to match other email … (read more)

Thunderbird downloads new emails for all my emails except one. Has not downloaded on that one since July 3. Have reset various background settings to match other email accounts. Running on Windows 10. Suggestions?

Using the same settings as my main account: imap.gmail.com SSL/TLS 0Auth2 Tried copying in same local directory as one that is working. No idea what all these do...

Solved 2

How to REMOVE/DISMISS a "stucked" Amazon icon on the main search page

Please help to Dismiss the 'Stuck" Amazon icon on the main search page! I can't dismiss it ! Please see the yellow highlighted circle with an arrow pointing to the Amazon… (read more)

Please help to Dismiss the 'Stuck" Amazon icon on the main search page!

I can't dismiss it !

Please see the yellow highlighted circle with an arrow pointing to the Amazon icon.

Thanks!!

David

Solved 2 1

After the lastest update all of the folders I've created and emails within them are missing

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'… (read more)

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'm not sure if I have a backup of it. I've included the screenshot as you ask for. I know that those folders and emails are there as I was playing around with the the 3 lines > View and when I moved between the different choices I saw my folders/emails are all in there.

Any assistance you can provide is appreciated!

Solved 38 1 197

Images appearing too dark on Firefox

Hi There are image display issues with Firefox. The attached image shows a screenshot comparing the same page on Glazy.org: Chrome on the left and Firefox on the right. T… (read more)

Hi There are image display issues with Firefox. The attached image shows a screenshot comparing the same page on Glazy.org: Chrome on the left and Firefox on the right. The image appears too dark in Firefox, making it difficult to work using that browser. Is this a bug or a setting that needs adjusting? I haven't been able to find a solution. Thanks for your help.

Solved 7

Changes by my ISP forced me to change my Thunderbird servers settings, after which I restored my email backup to the new account without issue but all the messages disappeared after I went online to get new mail.

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this al… (read more)

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this all offline and it was successful. All my emails and folders were there.

Next, I went online to download new email, after which all of the messages and folders from the backup were removed (overwritten). I've tried repeating the process by removing the new account and reinstalling it, but I can't get my old emails and folders back. This is a significant problem because I have over a decade of financial and legal emails in the backup. I have tried a number of the solutions posted in the Community but have not been successful in getting my emails back. I'm using Windows 10 and Thunderbird 115.10.1.

Any insights are most appreciated.

Solved 7 1