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  • Solved

Cannot send emails

Hi, I've setup Thunderbird (32 bit) on Windows 8.1 client on Hyper-V. This is a setup I've used on 2 other machines with no problems as long as I run the 32-bit version… (read more)

Hi,

I've setup Thunderbird (32 bit) on Windows 8.1 client on Hyper-V. This is a setup I've used on 2 other machines with no problems as long as I run the 32-bit version. I currently have a similar Hyper-V setup on my laptop (Windows 11 host/Windows 8.1 client/Thunderbird 32-bit) with no issues.

On this machine (Windows 10 host/Windows 8.1/Thunderbird 32-bit) however, I can receive emails fine but can only send 1 message and then no more. I've followed all of the online suggestions, and I can even ping the smtp.google.com servers and it works fine. Web browsing works fine (upload, download). It also works fine on the Windows 10 host, as there are no problems sending/receiving using Thunderbird from there.

I know this is a little out of normal use, but in my case, I have older 32-bit software that I have to virtualize because the activation servers were shut down last year. So, I run on a 15-use "trial" since I can't activate my "owned" software anymore. When I run out of trial uses, I create a new virtual machine, reload the software, restore my backup file and I'm off and running again.

Anyway, any clues of where to look would be appreciated.

Asked by Randal Reed 1 week ago

Answered by Randal Reed 4 days ago

  • Solved

Thunderbird nebula windows 10 corrupts PDF files - Outlook.com account

Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird random… (read more)

Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird randomly corrupts the attachments, while the same email and its attachments are displayed correctly in the Outlook App of Windows and on the phone. Yesterday Thunderbird has downloaded a PDF file which could be opened but some fields in it were shown as blank while they were correctly filled in, today a complete sales Offer in PDF is corrupted and cannot be opened. Fortunately Outlook does not cause this problem. If not fixed , this will become a blocking issue for the use of Thunderbird

Asked by sr 1 month ago

Answered by Wayne Mery 5 days ago

  • Solved

Can't send/receive gmail due to security certificate error

I’ve been using TB for years without problems but since 30 Oct 2024 have not been able to send/receive gmail on my desktop computer. I get an “Add Security Exception” pop… (read more)

I’ve been using TB for years without problems but since 30 Oct 2024 have not been able to send/receive gmail on my desktop computer. I get an “Add Security Exception” pop-up. Clicking on “Get Certificate” results in “No Information Available” and clicking on “Confirm Security Exception” results in “Send Message Error”. Strangely TB continues to work on my laptop! I notice that some other users have had a similar problem but I’ve not found a solution. Does anybody know the cause and cure?

Asked by Terry Hart 6 days ago

Answered by Terry Hart 5 days ago

  • Solved

Email Notifications in 128.2.1

With version 128, now when I open Thunderbird, I get a notification alert and sound for every new email. If I have 20 new emails, I get 20 notification alerts and sounds… (read more)

With version 128, now when I open Thunderbird, I get a notification alert and sound for every new email. If I have 20 new emails, I get 20 notification alerts and sounds. Very annoying. The previous version would have one notification saying I have 20 unread emails. Much better.

Asked by Tinkerman 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Create a distribution or group mail list

I have followed the instructions in help articles, and cannot see how to create a mailing list, or distribution list. The instructions tell me to open the calendar, sele… (read more)

I have followed the instructions in help articles, and cannot see how to create a mailing list, or distribution list. The instructions tell me to open the calendar, select file or mailing list. There is no file or mailing list to select. I cannot find it anyway. I can add a contact, but no list. My account is a gmail account. Created the caldav address book, and my contact imported just fine.

Asked by Eric Albrecht 6 days ago

Answered by Eric Albrecht 5 days ago

  • Solved

Thunderbird Was Freezing, Now Username Is Gone From Password Manager

I am including the following information in case it may have triggered the problem.Yesterday, we had a Verizon outage, which may or may not be relevant. Both of our email… (read more)

I am including the following information in case it may have triggered the problem.Yesterday, we had a Verizon outage, which may or may not be relevant. Both of our email clients stopped receiving messages, although it was possible to send. The Verizon network status message now says that "data service may be limited" for our area and for an area nearby the message is "Data, voice, text and wireless home internet service are limited" and "There is a known issue in this area and we are working on a solution. This type of issue takes us a little longer to fix. Most are resolved within 48 hours. You can check your network status again later for updates. Check network status." The other email client is working normally now, but wasn't for most of yesterday.

Yesterday, one Thunderbird profile was repeatedly asked for the password, but the correct password was not accepted. The password manager showed the failing password for the username to be the correct one. Last night and this morning, the identity remains correct and is still the default identity. Also, the outgoing server still seems to be correct. However, his morning, Thunderbird still asked for the password--but the password manager does not show the username or password in the list anymore

How do I restore the username/password? Or does that have to wait until Verizon repairs its problem? The other email client had been missing pieces that were suddenly restored with any action on our part. Please note that any reply has to use simple words and phrases--trying what I have described has maxed out my technical skills and knowledge. Also, two more notes: We do not want to use one general password for all at this time. Also, there does not seem to be any problem with the computer itself.

Asked by waterdeer 1 week ago

Answered by Matt 6 days ago

  • Locked

Thunderbird How to reopen closed In Box

Responding to a more detailed post of this problem, Matt suggested that I go to the Connect.Mozilla Forum. I did that, but did not find any helpful advice. The question… (read more)

Responding to a more detailed post of this problem, Matt suggested that I go to the Connect.Mozilla Forum.

I did that, but did not find any helpful advice.

The question remains: In Thunderbird, when I close the In Box, how do I re-open it? Seems to me there should be a switch either under View or Window in the Menu Bar. No such thing. Frustrating that accessing such a simple, common tool is (presumably) buried somewhere.

v 15.5.1 --- Mac OS

Asked by Richard Benish 1 week ago

Last reply by Wayne Mery 6 days ago

  • Solved

Can't send or receive email from laptop since update on Oct 28th 2024

I have an IMAP email addy that will not send or receive from my laptop since the update done Oct 28th. I get an error pop up message that says "The IMAP server securemail… (read more)

I have an IMAP email addy that will not send or receive from my laptop since the update done Oct 28th. I get an error pop up message that says "The IMAP server securemail.webnames.ca does not seem to support encrypted passwords. If you have just set up this account please..." (I can't see the rest of the message and if I click on it, it disappears) All my other email addys work as before, it's just this IMAP one that no longer works, and only on my laptop - I can send and receive from that addy on my phone without a problem, but this particular email address is for my business and I often need to retrieve documents that reside on my laptop to send as attachments. I am able to access my incoming emails from the webmail option but it is clunky and not efficient to have to switch between that and Thunderbird email. Anyone else having this issue since Oct 28th? TIA for any help that can be offered :)

Asked by shelly6 1 week ago

Answered by sfhowes 1 week ago

  • Solved

send not working SOLVED cardbook add-on

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and n… (read more)

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and nothing happens. I bypass the problem by leaving the message, saving it to drafts and with my smartphone I srnd the draft! Something else happens since some time, do not know if it is related: when I open TB and go to inbox, it shows an inbox that's not up to date. After a minute it refreshes to the present inbox. Pls help, TY

Asked by JJV 1 week ago

Answered by JJV 1 week ago

  • Solved

Outlook, PST, EML and local folders

Hi, I need help on topic "Outlook, PST, EML and local folders". I have .. - Win 10, 64 bit - Outlook 2010 - current thunderbird, first time installed 10 days ago (newbi… (read more)

Hi,

I need help on topic "Outlook, PST, EML and local folders".

I have .. - Win 10, 64 bit - Outlook 2010 - current thunderbird, first time installed 10 days ago (newbie!) - a huge, locally stored PST file with a lot of folders, like "in_2014 / In_2015 / .. / Out_2014 / Out_2015"

I want .. - to have access to the mails in the PST with Thunderbird.

I did .. - read some information and found that there is no direct access - install ImportExportTools NG - tried to import "Via Outlook", but failed: "No profile found". I think Outlook 2010 is too old - install "Outlook Viewer" from CoolUtils. Opened the PST, exported a lot of EML-files, one for every single mail. - defined a "Local folder", called "in_2014" - copied the EMLs to this folder. They appear in the folder-tree of Thunderbird, but not as single "mails". I have to open (doubleclick) every EML to see the mail. - tried to "Import" the data (one by one / many together / from folder) to the local folder, but got a long error message with a lot a strange error-codes - tried to export data from PST to one single EML with many mails in it. Failed, the software does not offer this feature. - tried to "Import" the EML to a folder of a mail account. This was successful, but only the first step. - tried to move / copy the currently imported mails from mail-account to my local folder: failed again without reaction and without message.

What can I do now? How to get mails from a PST to a locally stored, Thunderbird readable structure?

Thanks in advance for help.

Asked by Pierre de la Verre 1 week ago

Answered by david 1 week ago

  • Solved

envoi de mails

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites: L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-ma… (read more)

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 6C1HtsAZQgIcw Authentification requise. Authentication Required. OFR203_200 [200]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

J'ai vérifié les adresses , elles sont correctes. Que faire? Merci Cordialement.

Asked by jean.coutanceau-comm 1 week ago

Answered by jean.coutanceau-comm 1 week ago

  • Solved

Strange message at the bottom of an opened email

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populat… (read more)

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Asked by Robert Hill 1 week ago

Answered by Robert Hill 1 week ago

  • Solved

31,000 msgs in inbox. Can only delete one-at-a-time. HELP!

31,000 msgs in inbox. Can only delete one-at-a-time. Keep getting error messages when I try to delete or move more than 1 msg. "Can't write to folder","Writing to folde… (read more)

31,000 msgs in inbox. Can only delete one-at-a-time. Keep getting error messages when I try to delete or move more than 1 msg. "Can't write to folder","Writing to folder failed", etc. HELP!

Asked by ammoguide 1 week ago

Answered by ammoguide 1 week ago

  • Solved

Email not displaying from my AOL account

I have been having trouble with my Email on Thunderbird. This is typical of what is displayed. </body></html> --35903bf99bd6ab01479d7fcc911f08c30411cea4e9aa… (read more)

I have been having trouble with my Email on Thunderbird.

This is typical of what is displayed.

</body></html> --35903bf99bd6ab01479d7fcc911f08c30411cea4e9aa60884017d0f339c0--

The Emails are displayed correctly in my AOL mail account but when they are transferred to Thunderbird this is what I get sometimes but not always. Just started having this problem about 4 weeks ago.

Reinstalled Thunderbird and updated but still have the problem.

William Corey

Asked by wjcorey148 1 week ago

Answered by wjcorey148 1 week ago

  • Solved

Slow performance

Following a system crash, I downloaded Thunderbird on October 19 or 20. I have used TB for a number of years to deal with my Gmail account and looked forward to continu… (read more)

Following a system crash, I downloaded Thunderbird on October 19 or 20. I have used TB for a number of years to deal with my Gmail account and looked forward to continuing to use it. However, the version downloaded has proved to be unusable. It appears to be fixated on uploading a large number of messages from Gmail, four times the number Gmail indicates are in my account. The result is that the program is not responding most of the time. I have uninstalled it and downloaded again, to no effect. It is now uninstalled.

Keep the donation, it has been worth it in the past.

And do let me know when a clean version is available. I really liked it.

Asked by RHE709 2 weeks ago

Answered by Wayne Mery 1 week ago

  • Solved

User authenticated but not connected (outlook)

I use an older hotmail account with thunderbird and it works perfectly fine. I needed to set up a new account, but with the new outlook account I get the User authentica… (read more)

I use an older hotmail account with thunderbird and it works perfectly fine. I needed to set up a new account, but with the new outlook account I get the User authenticated but not connected.

I found a few posts about this, but their fix does not work. disabling ipv6 in config editor

I am using the defaults, port 993 OAuth2 SSL/TLS

I have tried disabling ipv6 but that does not fix the problem. Don't know if Microsoft changed something with the newer accounts. Is there anything else I can do? the other posts I found about this were... https://support.mozilla.org/en-US/questions/1399126

Asked by kusho50 1 week ago

Answered by kusho50 1 week ago

  • Solved

Thunderbird: Press Send Menu & Buttons became disabled and no sending Emails

Since 2 days I can't send Mails If I press Send the Menu & Buttons became disabled and the Mails are not sending. I can interrupt and it is asking me if I want to sa… (read more)

Since 2 days I can't send Mails

If I press Send the Menu & Buttons became disabled and the Mails are not sending. I can interrupt and it is asking me if I want to save the Mail I remember that it was an Update of Thunderbird (128.3.3esr 64Bit), since then I've this Problem. I tried to disable Antivirus, but no success. I've an older Version of Thunderbird (115.16.2) installed on an old server, an here everything is ok

Whats could be the Problem ?

Asked by web108 1 week ago

Answered by frederic12 1 week ago

  • Solved

Thunderbird Not Sending Email Messages

Using Fedora 40 & Thunderbird 128.3.3esr (64-bit) When I click send Thunderbird does nothing. No error, it just sits. I have gmail and yahoo (sbcglobal.net) accounts… (read more)

Using Fedora 40 & Thunderbird 128.3.3esr (64-bit)

When I click send Thunderbird does nothing. No error, it just sits. I have gmail and yahoo (sbcglobal.net) accounts and can't send to either, from either. This worked until yesterday. The PC has been rebooted. I have not made any changes to the account setting for either account in months--maybe years!

FWIW, my wife's Windows 11 PC with Thunderbird (same version) works perfectly. We're on the same wifi network.

Any insight will be appreciated!

Thanks, Paul

Asked by paulnit82 1 week ago

Answered by g2rob 1 week ago

  • Solved

Imorting MSF into Thunderbird on Win 10

I have asked this question before. In my backup of a previous Thunderbird version things went wrong and all I could find were the MSF combo. ie... MSF and File. I was t… (read more)

I have asked this question before. In my backup of a previous Thunderbird version things went wrong and all I could find were the MSF combo. ie... MSF and File. I was told I could not extract any messages out of this file combination.

I then loaded Turgs a 3rd party programme.

See the results of using this programme in the attachement.

In view of this, I need to know how to get these folders into my nesw Thunderbird installation. The programme gives the option of converting the MSF files into MBOX files.

There is not a help file so I'm trying to figure out how to send the converted files MBOX to my new Thunderbird installation.

Asked by Ray Hurley 2 weeks ago

Answered by david 2 weeks ago