• Solved

Thunderbird 128: Message body color

Dear all, Regardless of the theme in Thunderbird I choose, whenever I open a message the background color of the messages is light yellow, what is quite awful and often p… (read more)

Dear all, Regardless of the theme in Thunderbird I choose, whenever I open a message the background color of the messages is light yellow, what is quite awful and often prevents some message from been read because of the lack of contrast.

I can't find a way to change that. Is there a way to change that, for instance by editing the contents of the XPI of the theme I use?

What should be the CSS code used for that?

 thanks a ton for you attention!,
   best

Asked by morlop 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Video players don't work

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this … (read more)

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).


Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

Asked by thekim0517 2 days ago

Answered by thekim0517 1 day ago

  • Solved

WSJ Site only works in Private Browsing correctly

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions lis… (read more)

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions list and turning off protection in regular mode and it does not work. Private Browsing works out of the box no issues.

The main way to know if you have issues is do you see the stock ticker near the top of the webpage, your name with account info, and some drop down windows. The Live Update sub-websites are broken. I think WSJ on some sites like those thinks I'm not logged in or can't verify I'm logged in.

Its weird. I've had similar things on FireFox before, what is regular mode doing? Why does Private browsing work? Can I somehow "force" the same settings in a regular windows on a per Website basis? This doesn't seem possible at this point.

Asked by Justin 2 days ago

Answered by Justin 1 day ago

  • Solved

Large profiles - export/move problems

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine … (read more)

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine is approx 10.5Gb. I followed what seems to be the suggested protocol

- install on new machine, don't create any account, close thunderbird - erase the profile folder and the profile.ini in the new install (I guess this is optional really) - close thunderbird on old machine - copy the protocol and .ini files from old machine to the new one. (there is only 1 file: 1rrz6vdm.default which

     seems odd maybe?) 

- crank up the new thunderbird

Well, I get something, but basically it is a pale ghost of what is there in my old machine. Have tried dozens of variants on this process with no love.

Help? Thanks

Asked by steve657 4 days ago

Answered by steve657 2 days ago

  • Solved

For some reason my .mozilla directory is more than 100gigabytes! What should i do to reduce it

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.d… (read more)

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.default-release-backup-crashrecovery", "tor50voj.default-backup-crashrecovery-", "profile-somestuff-backup-crashrecovery" Is it safe to delete the old ones from this?

Asked by aryasonalk 1 month ago

Answered by ThePillenwerfer 1 month ago

  • Solved

Profile problems

Hi. I'm having problems with reinstating my profile files after inadvertently letting a software update programme update Thunderbird, leaving me with a blank Thunderbird,… (read more)

Hi. I'm having problems with reinstating my profile files after inadvertently letting a software update programme update Thunderbird, leaving me with a blank Thunderbird, i.e no accounts etc. I've tried copying the Profile folder from a backup of 2-3 days ago, but it insists on loading a different profile to the one i want (gasu8cec-default-release). How do I make it load the profile I want?

Asked by Tombarkas 3 days ago

Answered by david 2 days ago

  • Solved

thunderbird

I'm not sure when this started but I find to be annoying. When I receive a message, it is being marked as draft. Please note; my email is based on Google - @gmail.com … (read more)

I'm not sure when this started but I find to be annoying.

When I receive a message, it is being marked as draft.

Please note; my email is based on Google - @gmail.com

Version 128.3.3esr (64-bit)

Running on Win 10 pro

If I log into Gmail no msg in inbox is marked as draft

How can I stop this annoyance?

Thanks,

Mike A.

Asked by mike-a 1 week ago

Answered by mike-a 2 days ago

  • Solved

Support multiple typing languages

It would be great if FF could support multiple dictionaries depending on the detected language of the typing. More and more of us are using multiple languages, and I thin… (read more)

It would be great if FF could support multiple dictionaries depending on the detected language of the typing. More and more of us are using multiple languages, and I think it's a real benefit for FF to support this feature.

I'm digging up this topic because I'm very interested in this feature (and I think many are).

Asked by Triggered Woody 2 days ago

Answered by Triggered Woody 2 days ago

  • Solved

Ionos Folder don't sync to Thunderbird

Hello, i installed Thunderbird after the newest Outlook update and it breaking my e-mail accounts. Now i only have one more problem (everything else works perfectly fi… (read more)

Hello,

i installed Thunderbird after the newest Outlook update and it breaking my e-mail accounts. Now i only have one more problem (everything else works perfectly fine). I have some folders with e-mails in them that are saved on ionos and outlook, but for some reason i can't see those folders on thunderbird. I tryed creating new folders but for some reason not even the new ones show up.

All other e-mail accounts i imported also have folders where i sort my mail and they work perfectly fine. Just this one account doesn't work so i guess it has to do something with ionos. Can someone please help?

Thanks a lot.

Asked by tobias_schlatter 5 days ago

Answered by sfhowes 5 days ago

  • Solved

Firefox suddenly displays all text in foreign, unintelligible character set

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign ch… (read more)

I recently updated my MacBook Pro to the latest MacOS (Sequoia). Though I didn't notice it immediately, today when I opened Firefox, all text is displayed in a foreign character set. It is pervasive - I've tried to use several tutorials to reset the language and all settings to default, but so far nothing has worked. I've uninstalled Firefox using AppCleaner (which gets any leftover files in OS folders, as well as the app itself), but a clean install results in the same issue. I've disabled all add-ons and reset all settings to default as near as I can tell. The only time the browser displays properly is when it's in Safe Mode. I'm not sure if this is related to the OS update, but I can't seem to identify any other recent change that could have the potential to cause this problem. Any suggestions would be greatly appreciated.

Asked by cwa107 3 days ago

Answered by cor-el 2 days ago

  • Solved

Email shows gibberish when opening

Hi. I'm sending this on behalf of someone. She is running the latest Thunderbird for Windows [I checked] on Windows 11. All emails show up correctly when she sees the Em… (read more)

Hi. I'm sending this on behalf of someone. She is running the latest Thunderbird for Windows [I checked] on Windows 11. All emails show up correctly when she sees the Emails in her inbox. But when she opens up some messages [no commonality between them], she gets the gibberish as in the attachment. Odd that every message with the issue has the same file name mentioned [IMG_5409.JPG]. If she gets an Email she is fine. She gets another Email and she gets the attached message. Later she could get another Email from the individual and she's fine again. Thoughts? Ed

Asked by Ed 1 week ago

Answered by Wayne Mery 1 week ago

  • Solved

Pop3 vers IMAP

Bonjour, Merci pour votre support, Est ce que je peux migrer la messagerie dans Thunderbird Pop3 vers IMAP mais sans perdre les filtres de dossier et les e-mails de pop3… (read more)

Bonjour,

Merci pour votre support, Est ce que je peux migrer la messagerie dans Thunderbird Pop3 vers IMAP mais sans perdre les filtres de dossier et les e-mails de pop3. j'ai déjà aussi modifier pop.gmail.com (port 995) par imap.gmail.com (port993) mais ne fonctionne pas.

Merci, Ilyas.

Asked by ilyas.daabaz 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Website persistent on staying in cookies

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settin… (read more)

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settings. I will select to remove all of the cookies ever, and even when I refresh the settings page, or close and restart the App, or turn my computer off and on again, it is still there. Strange! I would like assistance with this.

of note, I've checked w/ third party extensions that manage cookies, and that website doesn't show up when I manage cookies via said extension.

I have MacOS Big Sur, 11.7.10. I have the latest version of Firefox.

Thank you!

Asked by julia 4 days ago

Answered by cor-el 2 days ago

  • Solved

Latest update broke the Firefox Colors plugin

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. W… (read more)

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. When i go to Firefox Color addon page and load it again in saved themes it stays pitchblack even if i open another browser window until i close all the browser windows .

Asked by pawelparyga 1 week ago

Answered by James 4 days ago

  • Solved

Inbox size

This is for POP email. The displayed inbox size is incorrect. With my Inbox empty, "Show folder size" shows 10.6 G in left panel of display. This exceeds max folder size … (read more)

This is for POP email. The displayed inbox size is incorrect. With my Inbox empty, "Show folder size" shows 10.6 G in left panel of display. This exceeds max folder size of 4G so something is not working correcty. In addition, MBOX Inbox in Thunderbird Profile also shows 10.6 G. This is important to me because this large file size is preventing me from loading Profile on to flashdrive for purpose of migrating to a new computer. Flash drives wil not accept it and give an error message. In addition, I don't want to start a new installation with bad data.

Asked by lewis.c.miller 3 days ago

Answered by david 3 days ago

  • Solved

stuck in Thunderbird "restart to upgrade" doom loop and can no longer use it

For the past 3 days, I've been locked out of using Thunderbird email. When I try to open it, I get a "Your computer must be restarted to complete a previous upgrade of Th… (read more)

For the past 3 days, I've been locked out of using Thunderbird email. When I try to open it, I get a "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now ?" "Yes/No" option pop-up.

This is infuriating. After several hours, I'm still no closer to being able to use Thunderbird again.

If I choose to restart, nothing changes and I just get the doom loop pop-up again.

If I install uninstall (via Windows Control Panel), again I get stuck with the "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to restart now ?" message.

I can find no useful advice in the Thunderbird help and forums. It's recorded as a known issue. But no viable solutions found.

Using Windows 10. Looks like Thunderbird tried to update to 115.16.2 on 28-Oct-24 (not something I requested).

Please let me know how I can fix it.

And do something to fix this bug (which is a shocker).

Asked by pgbennet 6 days ago

Answered by pgbennet 2 days ago

  • Solved

Cannot send emails

Hi, I've setup Thunderbird (32 bit) on Windows 8.1 client on Hyper-V. This is a setup I've used on 2 other machines with no problems as long as I run the 32-bit version… (read more)

Hi,

I've setup Thunderbird (32 bit) on Windows 8.1 client on Hyper-V. This is a setup I've used on 2 other machines with no problems as long as I run the 32-bit version. I currently have a similar Hyper-V setup on my laptop (Windows 11 host/Windows 8.1 client/Thunderbird 32-bit) with no issues.

On this machine (Windows 10 host/Windows 8.1/Thunderbird 32-bit) however, I can receive emails fine but can only send 1 message and then no more. I've followed all of the online suggestions, and I can even ping the smtp.google.com servers and it works fine. Web browsing works fine (upload, download). It also works fine on the Windows 10 host, as there are no problems sending/receiving using Thunderbird from there.

I know this is a little out of normal use, but in my case, I have older 32-bit software that I have to virtualize because the activation servers were shut down last year. So, I run on a 15-use "trial" since I can't activate my "owned" software anymore. When I run out of trial uses, I create a new virtual machine, reload the software, restore my backup file and I'm off and running again.

Anyway, any clues of where to look would be appreciated.

Asked by Randal Reed 1 week ago

Answered by Randal Reed 3 days ago