All Products Community Forum

On updating to firefox 155 in widows 10, I lost my left side bar on start up with just blank page and search engine box, with firefox application menu n top right of screen. I would like my Bookmarks menu on left sideof screen with menu drop-down folders containing site tabs contained in left side bar as previously obtained. Can anyone help with this frustration Many thanks, Dickie

I had automatic updates turned on for Firefox on my older Windows 10 Thinkpad. Update 154 (64 bit) has made my machine fail to connect, run very slowly on loading sites and caused mailchimp to malfunction. I have already spent hours trying to undo all the damage, but the sites are still loading very slowly. Can an update be reversed easily? Do I just need to change some settings? I have cleared cache and site data several times over, set tracking to standard and added mailchimp to ublock exceptions. What else can I try?

Hi I've attempted to disabled the entire new block of 'Stories' but they continue to show up cluttering my screen. Why isn't 'disable' working? How can i get rid of everything except the search window and my single line of helpful links? Gary

Starting today, Thunderbird freezes during the "loading messages" process. I get a Windows hourglass and Windows tells me Thunderbird is "not responding."

Task Manager shows TB running but not taking up very many CPU cycles.

I suspect a damaged database, but what do I know?

Each of the tabs above is an email/message that was open the last time I ran TB.

I have no control over TB as it 'spins.'

I cannot find my TB version because TB is frozen. But it is fairly recent.

I need help.

Hi, I believe this is some kind of bug/issue after the latest browser update (as I've quite literally never had this issue before). I like my launch page not to be cluttered with nonsense, no widgets, no activity, just my standard pinned shortcuts and the google search bar. However, after the latest update, "stories" have been on and have stayed on (despite altering all the settings that should get rid of it altogether). Even after turning it off, it appears it turns itself back on immediately. I don't want to see this junk and shouldn't have to, no one should, I even went to the trouble of blocking all topics in hopes the thing would just vanish. It did not. I hoped to report this to Mozilla more directly but couldn't find a meaningful bug report option. If anyone else has encountered this or if anyone has a true solution, I'd like to hear it, thank you.

After your upgrade I was unable to send messages. The incoming I was able to fix but the outgoing I could not fix. I have included the email message sent to me and I have included a picture of the outgoing STMP,

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

I wish to back-up my Thunderbird profile, but apparently, I am to find an "export tool" under the "tools" menu. Unfortunately the option to 'export' does not appear in the list [but "import" does...!]

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

I have looked everywhere in Settings where colour is mentioned and everything is set to black text on a white background. Nothing is set to blue.

I do not want to see blue text anywhere.

Please advise.

Since the 153.0 update, the shortcut algorithm has dramatically worsened. First, it assigned too much weight and too sensitive to the recent visits, such that all of the top row in shortcuts are populated with random recent visited websites even though they are likely would never be visited again. Second, neither 'dismiss' or 'delete from history' would clear those unwanted shortcuts. Each shortcut seem to be on the URL level, not the domain. As a result I can never clear those random recently visited domains as I have to delete each single URL I visited. Please revert the algorithm to pre-152.

個人的にFirefoxの過去のアクセス履歴が欲しいため、毎日places.sqliteのバックアップを取得していました。 先日、バージョン154.0になった時点で、突然それまで利用していたアクセス履歴やブックマークが使えなくなり、バックアップしていたplaces.sqliteファイルをコピーしても同様の現象が起こってしまいます。

詳しく調べたところ、どうもバージョン154からplaces.sqliteに格納されているテーブルの構造が変わっているようで、アクセス履歴などが消えた理由もそこにありそうです。

今後も過去のアクセス履歴は利用したいため、直前のバージョンのplaces.sqliteを新しいバージョンに移行する具体的な方法について、もしご存じの方がいらっしゃったらご教示お願いします。 （sqlite managerなどツールを使ってのインポート／エクスポートは既に試しております）

This started happening a day or so ago... When I type part of an email address, Tbird shows all email addresses starting with it. Now the length is as long as the screen.. Any ideas? Thanks.

Hello,

This first screenshot ( Firefox 1.jpg) is from Firefox. and two problems appear, marked with red - the text on the left is truncated, and the dropdown on the right doesn't work:

The second and third screens (Edge1 and Edge2) are captured from Microsoft Edge, no truncated text, and dropdown works.

Is it me, or Firefox, or the BBC? Thanks for looking!

Cheers,

Colin

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage history and manually deleting.

Firefox uses firefox icon instead of website icon. Can change it thru properties/change icon but every time i make a shortcut i have to change it if i want the right one.

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloaed by another insrtance ??