• Solved

Thunderbird calendar and task issue

I have been using ThunderBird on Linux Mint for some time now. I am using Outlook.com for emails, calendar and contacts and I sync with another laptop and mobile phone. A… (read more)

I have been using ThunderBird on Linux Mint for some time now. I am using Outlook.com for emails, calendar and contacts and I sync with another laptop and mobile phone. All fine until a few days ago when I noticed calendar events were not syncing with my phone. I found one calendar event in ThunderBird had an error when I manually synced with TbSync. The error report did not say anything specific. I deleted this calendar event and TbSync ran successfully uploading 2 events that it had not uploaded due to the calendar sync error. I then wanted to manually recreate this calendar event in ThunderBird. When I clicked on "New Event", the Calendar New Event pop-up window did not appear. When I minimised the ThunderBird window, the New Events was not behind it. The ThunderBird icon pinned to the panel had a "2" in the corner. When I hovered over the ThunderBird icon in the panel, it showed both the ThunderBird window and New Event window preview. When I selected the New Event preview window in the panel, it still did not become visible. All I could do with with New Event preview window in the panel was click in the 'X' to close it. I checked for Lightning Calendar Tab add-on updates. It was up to date. I check the settings. All OK. I disabled and enabled this add-on. Still not working. My Windows habits made me shutdown and restart my device. Still Not working. When I checked the other ThunderBird functions, New Event pop-up windows appeared for Emails and Contacts but not Tasks which had the same symptoms as the Calendar.

Asked by Bill Bitwell 5 days ago

Answered by Bill Bitwell 3 hours ago

  • Locked

How do I run a plugin - IIIF Download?

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, who… (read more)

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, whose whole iiif pyramid is available for viewing. But I cannot find any button that activates the plugin.

The plugin promises "With this addon installed, you will be able to download the highest available resolution for files available on digital libraries compatible with the IIIF protocol."

How can I download the whole high res image?

Asked by cvhorie 20 hours ago

Last reply by Denys 7 hours ago

  • Solved

I generally view my email folders in a 'Unified Folders' list but one of my main folders has appeared within another folder

I've attached a screen shot of the main folders seen when I view these as 'Unified Folders' with folders names starting with *01, *02, *03 etc. Somehow, *04 is no longer … (read more)

I've attached a screen shot of the main folders seen when I view these as 'Unified Folders' with folders names starting with *01, *02, *03 etc. Somehow, *04 is no longer appearing in this list and has instead appeared inside the *03 folder as seen in my second screen shot. I don't know how this folder and the many sub-folders it contains was moved into the *03 folder and no matter what I do, I can't move the *04 folder out of the *03 folder to sit where it should between folders *03 and *04. Can anyone point me in the right direction to move the *04 folder into the desired location? Thanks in advance, SteveJ

Asked by steve293 1 day ago

Answered by Mapenzi 23 hours ago

  • Solved

cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

Asked by alfredmercier 14 hours ago

Answered by Denys 9 hours ago

  • Solved

When trying to connect Thunderbird on Ubuntu 20.02 to gmail I am asked to download a file after the google authentication pop up .

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0 Everytime I try to configure an existing gmail account fo… (read more)

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0

Everytime I try to configure an existing gmail account for thunderbird via File -> New -> Existing email account

I specify my Name and gmail email address, then password for the gmail account.

The google authentication pop up launches " Mozilla Thunderbird wants to access you Gmail" and I click "Allow"


As soon as I click "Allow" I am asked to download a file.

Google gemini says this file is a sign that Oauth is not being accepted by thunderbird.

What I have tried. I verified Thunderbird is set to accept cookies I have verified there are no previously stored gmail passwords (as this has never worked) I have changed my default browser from Firefox to Brave and verified the same behavior

please help, Thunderbird has never been able to connect to gmail when running on this Ubtuntu install.

Asked by nedj10 1 week ago

Answered by nedj10 11 hours ago

  • Locked

i'm not recieving confirmation emails for logging in

i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends … (read more)

i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends the verification email to my email account, i never get the emails, so i cant log back in, i dont recieve any of them, checked spam, and every folder i have, not only for that email account, but for all the ones i have connected to my mozilla account and i dont have any emails there, how can i fix this

Asked by Nicolas Flesler 12 hours ago

Last reply by Denys 10 hours ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 5 months ago

Answered by MarkRH 5 months ago

  • Solved

Reguarly are big problems with sending email

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything. Haven´t manage to send in many days an… (read more)

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything.

Haven´t manage to send in many days and now it is huge problem.

When I click on send buttom on the email come text about the fail which is 100% wrong.

It say: An error occurred while sending mail. The mail server responded: (then come my email adress): Sender adress rejected: not owned by (the part of my adress in front of @) Please check the message recipient (my email adress) and try again.

This text is 100% wrong because all things is as always! Never changed it. And seeing it in setting it like it should be!

I am almost given up, this come always with months between and that is hopeless.

Please help!

Asked by jhr24 2 days ago

Answered by jhr24 18 hours ago

  • Solved

Facebook pictures of accounts are continually blinking

Desktop Firefox 147.0.3 (64-bit) When I open Facebook, pictures of accounts are continually blinking (not flickering). This problem is new and appeared just after last Fi… (read more)

Desktop Firefox 147.0.3 (64-bit) When I open Facebook, pictures of accounts are continually blinking (not flickering). This problem is new and appeared just after last Firfeox update.

Asked by engmaaziz 1 day ago

Answered by engmaaziz 20 hours ago

  • Solved

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. F… (read more)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 3 months ago

Answered by Agent virtuel 3 months ago

  • Solved

How to disable items in the right-click menu in Firefox

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Op… (read more)

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Open link in new private window 4. Save link as 5. Copy link I don't need these five options, so I'd like to disable them if possible.

Asked by sweet0670 1 day ago

Answered by Agent virtuel 1 day ago

  • Solved

Deja Dup backups incomplete?

I recently booted up a new installation of Thunderbird on a new laptop running Fedora Linux after my old Laptop running Ubuntu died. Fortunately, I had been regularly bac… (read more)

I recently booted up a new installation of Thunderbird on a new laptop running Fedora Linux after my old Laptop running Ubuntu died. Fortunately, I had been regularly backing up the old machine with Deja Dup. I restored all my files from a recent backup. All my files seem to have been successfully recovered except that many locally-stored Thunderbird messages are missing, and some local folder names have been corrupted.

Since I see problems only with Thunderbird, I suspect the problem lies there rather than with Deja Dup.

Has anyone else had problems with restoring Thunderbird from backups? Is there something I might try to recover the missing messages and corrupted folders? Should I be using a different backup in the future?

Asked by Mozillist 3 months ago

Answered by david 1 day ago