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i use my bank to pay my bills and all of a sudden it says my browser is outdate. its only when i try to pay bill. it works for all other banking. and thats the only issue i have.works fine otherwise.

i been using my bank to pay my bills. but all of sudden i can't . it says my browser is outdated, but it isn't. the rest of the banking site works fine just my bill pay. … (read more)

i been using my bank to pay my bills. but all of sudden i can't . it says my browser is outdated, but it isn't. the rest of the banking site works fine just my bill pay. and it works fine for everything else online.

Asked by theking63 41 minutes ago

I had to change my Hotmail password and your "Help" doesn't help me change it in TB

I have a Hotmail account and multiple gmail accounts. When I try following your (obscure) instructions for changing passwords, the box of passwords is only for my gmail… (read more)

I have a Hotmail account and multiple gmail accounts. When I try following your (obscure) instructions for changing passwords, the box of passwords is only for my gmail accounts. None for my hotmail.

As Hotmail is very important to me, I'd like to keep accessing it through TB but you make it tough.

I am now not receiving my Hotmail mail and as I get too much traffic 200+ msgs a day, it will build. Please send simple, direct instructions on how to find and change the hotmail password, thank you.

Asked by Eric Albert 1 day ago

Last reply by Eric Albert 12 hours ago

  • Solved

Are the forums down?

So i was going to go to the forums to whine about the new phone layout (cause it's ugly, less compact and laggy to the point of freezing) but the forums seem to be down r… (read more)

So i was going to go to the forums to whine about the new phone layout (cause it's ugly, less compact and laggy to the point of freezing) but the forums seem to be down rights now.

HTTP Status 500 –

type Status Report

Description http.500

Asked by Sin Shadow Fox 1 day ago

Answered by Sin Shadow Fox 12 hours ago

I downloaded a new patch for FireFox as usual but now every time I start FF it does the install again.

I admit I have a minimal machine for FF --- Win 7 pro, 2G ram but up to now it has managed---I just can't have too many large tabs open at one time. What gives with this … (read more)

I admit I have a minimal machine for FF --- Win 7 pro, 2G ram but up to now it has managed---I just can't have too many large tabs open at one time. What gives with this install prob???

Asked by Francis Singleton 1 day ago

Can't Access Spectrum Webmail After They a System Update

David40 David40 Making moves ‎15-02-2026 03:37 AM Spectrum recently updated their email systems and Firefox can no longer be used to check Spectrum webmail email accoun… (read more)

David40 David40 Making moves

‎15-02-2026 03:37 AM

Spectrum recently updated their email systems and Firefox can no longer be used to check Spectrum webmail email accounts. I used to be able to go directly to the webmail but now they make you log into your Spectrum account to get to the email accounts and there is something about Firefox that is not up to their security standards. I am running Windows 7 with the latest Firefox that will work in 7. I am also running the Brave browser on Windows 7 and that works with the new Spectrum system. I prefer using Firefox over Brave so could you please correct whatever deficiency exists in Firefox to make it compatible with Spectrum webmail?

FYI, Firefox on my Windows 10 machine has the same issue.

Error Message: We're sorry, something didn't work quite right. Please try again from home or contact us for assistance. IDID-4049.

Thank You

Asked by David6040 2 days ago

Last reply by Denys 1 day ago

  • Solved

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that reco… (read more)

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that recovered some things but I still needed to reinstall a number of programs.

The program I am terrified of reinstalling is Thunderbird. All my emails on five email accounts since 2011 are stored in TB and I naturally do not want to lose any of them.

The major problems are the computer is running Win7 Enterprise and I am 82 years old so I am prone to needing things spelt out in greater detail than many others.

Can anyone provide a way to reset the program permissions (preferable) or identify the best way to reinstall and still access all my historic emails?

Thank you

Asked by Just me 1 week ago

Answered by david 1 week ago

strange things happenig

I am using Thunderbird 115.18.0 and Windows 7 professional (no snarky comments please). All has been working fine for years, but in the last few days, strange thing have… (read more)

I am using Thunderbird 115.18.0 and Windows 7 professional (no snarky comments please).

All has been working fine for years, but in the last few days, strange thing have been happening:

In the pane with all of my email accounts, the ">" icon to the left of the first account has been disappearing. This meant I could not look at any folders, including Inbox, Drafts, Sent etc and handmade folders. Cured by closing and opening Thunderbird.

I now have two Archive folders, one called Archive, the other Archives. Both empty, neither can be deleted.

Periodically, when the ">" is present, selecting it (to "V"), the list of folders SLOWLY appears, one folder at a time.

Periodically, the bottom of the Thunderbird window, shows a 'downloading' message, of hundreds of files. Several GB of data has been downloaded over a couple of days.

Opening the Inbox folder, the pane with subject, correspondents, date etc has changed the sort order.

Sometimes, all of the emails in this pane have had their font underlined.

Nothing on my system has intentionally changed,

Any ideas what has gone wrong, and how to put things right would be appreciated.

Thanks,

Asked by colinfbutton 1 week ago

Last reply by colinfbutton 3 days ago

UK Based Job board web site not loading on latest Firefox 15/02/2026

UK Based Job board web site not loading on latest Firefox 15/02/2026 A Long trusted UK Based Job search site called Totaljobs is not loading since mid 2025, and 2 Firefo… (read more)

UK Based Job board web site not loading on latest Firefox 15/02/2026

A Long trusted UK Based Job search site called Totaljobs is not loading since mid 2025, and 2 Firefox updates...

I am already restricted to Job searches and Totljobs was one of th top 3, not It does not load on my Firefox.

Secure Connection Failed

An error occurred during a connection to www.totaljobs.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am not Tech enuff to try and change stuff and I know the UK is strict on stuff, but a Job site is required to assist My getting a job! can someone help please.

Asked by Damo Wales 3 days ago

Last reply by Paul 3 days ago

yahoo mail won't long in

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works … (read more)

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works fine, just firefox is block, I might stop using it very soon.

Asked by ahmedalsid20 4 days ago

Last reply by Denys 3 days ago

I have just installed Norton 360 and followed their steps to become compatible with Thunderbird but still cannot receive emails

I have just installed Norton 360 but am not able to receive emails. I followed all the steps as outlined in the Norton help site as much as possible and Thunderbird tells… (read more)

I have just installed Norton 360 but am not able to receive emails. I followed all the steps as outlined in the Norton help site as much as possible and Thunderbird tells me that wscert.der is installed. However it was all to no avail. When doing so I did not see the screen asking me to trust this CA to identify web sites but every other step seemed OK.

Asked by janlarkin2 4 days ago

Last reply by david 4 days ago

Downloading Thunderbird

WHY IS THUNDERBIRD TELLING ME THAT MY G MAIL ACCOUNT WILL BE ACCESSED BY IT AND CHANCE OR DELETE SAID ACCOUNT? I'M TRYING TO USE THUNDERBIRD IN LINUX ZORIN 18 OS IN MY LA… (read more)

WHY IS THUNDERBIRD TELLING ME THAT MY G MAIL ACCOUNT WILL BE ACCESSED BY IT AND CHANCE OR DELETE SAID ACCOUNT? I'M TRYING TO USE THUNDERBIRD IN LINUX ZORIN 18 OS IN MY LAPTOP. i NEED A COMPLETE INDEPENDENT EMAIL SERVICE WITHOUT THE connections TO MICROSHIT, GOOGLE, ETC. IF THIS IS NOT POSSIBLE I WILL DELETE THUNDERBIRD FROM LINUX THANK YOU REGARDS ALFONSO P.S. IT IS NOT FOR THIS COMPUTER. I'M JUST USING THIS COMPUTER TO COMMUNICATE WITH MOZILLA

Asked by Alfonso Sassen 1 week ago

Last reply by Alfonso Sassen 1 week ago