Showing questions tagged: Show all questions
  • Archived

White (blank) screen on some (but not all) websites

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.) … (read more)

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Asked by Lacoy Loescher 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

CRASHING TABS!

WTF IS WRONG WITH MOZILLA? So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every f… (read more)

WTF IS WRONG WITH MOZILLA?

So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every few minutes the whole browser goes blank/grey and the tabs "dead"... they're not closed just blank and I cannot go backwards or refresh... I have to close the tab and reopen it from history...

Did I explain this clearly? I've been putting up with this for 2 weeks, but now I've had it... I'm staring at a blank tab I cannot revive - refresh or back button don't work, AND another tab which is displaying a "Loading wheel" and also frozen...

I've only recently started using Firefox (I use 2 other browsers above this - each with a distinct purpose, and also started giving-in to Edge as a 4th, despite being opposed to everything Microsoft for 20y).

If I continue to experience this in the next couple of weeks, bye bye Mozilla...

Asked by ripnow 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Cannot open book from my google books

Hi all, I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.… (read more)

Hi all,

I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.

Thanks

Asked by Gasan 10 months ago

Last reply by Gasan 10 months ago

  • Archived

Connection not working

Since I updated firefox, something has been wrong. Twice now it's like the browser has just stopped working. When I use google, and I change the search. The page html kee… (read more)

Since I updated firefox, something has been wrong. Twice now it's like the browser has just stopped working. When I use google, and I change the search. The page html keeps changing back and forth between the two pages.

What's worse, is that the connection stops working. I can't get any of the pages to load. I thought it was the WIFI connection but then I started using Microsoft Edge and it's fine. It's not the WIIF. It's the FIREFOX MOZILLA browser that is not letting me load the pages. Which is annoying as hell because I use YouTube a lot and the videos won't play. Or stop loading in the middle. There has to be something that can be done about this.

Asked by Helene 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click a… (read more)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Asked by hdonnell78 11 months ago

Answered by hdonnell78 11 months ago

  • Archived

BookReport app Extension suddenly doesnt load

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be … (read more)

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be looking for? I already checked "permissions" on the extension.

Asked by authorlfh 11 months ago

Last reply by markwarner22 11 months ago

  • Solved
  • Archived

Firefox not loading any websites

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the … (read more)

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

Asked by Colin Bird 12 months ago

Answered by Colin Bird 11 months ago

  • Archived

Firefox show a white page

Hi to all. when i try to open an https link firefox show only a white page instead of the document from the link. I make refresh without fix anything I totally remove f… (read more)

Hi to all.

when i try to open an https link firefox show only a white page instead of the document from the link.

I make refresh without fix anything I totally remove firefox and delete also the registry entries and after make a new installation without fix anything.

Any suggestion?

Thanks and regards

Asked by Vaggelis Roidoulis 12 months ago

Last reply by jonzn4SUSE 12 months ago

  • Archived

Why Will Https://Bible.com Not Load on Firefox?

Mozilla, are you doing anything to fix the performance and connectivity of Https://Bible.com ? Https://YouVersion.com ? Whenever I select to open my plans or ju… (read more)

Mozilla, are you doing anything to fix the performance and connectivity of Https://Bible.com ? Https://YouVersion.com ? Whenever I select to open my plans or just the Bible, it tells me to ask for your help. Isn't using Firefox much better than opening web-based applications? You have already cancelled a request to fix another issue on it. Why? https://support.mozilla.org/en-US/questions/1405238

Asked by Benjamin_Minney 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago