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Will not run. Gmail runs.

Avoid Scams, How do I know if it is a SCAM??? Got a new phone and change my Gmail account PW. Now Thunderbird will not work. Tried everything Very long time user of TB… (read more)

Avoid Scams, How do I know if it is a SCAM??? Got a new phone and change my Gmail account PW. Now Thunderbird will not work. Tried everything Very long time user of TB. Never had PW or Account???. Someone please help! Got a call from Maryland and said $100 to fix it maybe? CHECK images. Get this about 400 times. Just poor programming I Guess? Pops up at random, everywhere. 'HELP' May need to uninstall and reinstall???

Asked by Gary 4 hours ago

Last reply by christ1 35 minutes ago

  • Solved

I changed my email password on Gmail, but now I can't get it changed on Thunderbird

I can get to the "stored passwords" box, but the email I need to change the password for isn't listed there. I have tried to send and receive messages but nothing makes … (read more)

I can get to the "stored passwords" box, but the email I need to change the password for isn't listed there. I have tried to send and receive messages but nothing makes a "enter your password" box pop up. All I get when it tries to retrieve messages from Gmail is a box to give my email, (just that, not a password) and then an error message that it won't work and there is no more information. I'm using Linux. I've had both this particular email address (as well as others) and Thunderbird for years, perhaps two decades, and I can't figure out what to do now. I was going to change all my email passwords for security reasons, but there's no way I can do that until I can get Thunderbird working with POP access again. Thank you.

Asked by LaurietoLinux 3 days ago

Answered by christ1 2 hours ago

  • Solved

TB 139.0.2 fails POP download, no password ask

After installing upgrade to 139.0.2, POP downloads failed. Last was on 6/19/2025 at 8:19PM. I deleted both saved passwords.. Went to AOL and generated a new APP password … (read more)

After installing upgrade to 139.0.2, POP downloads failed. Last was on 6/19/2025 at 8:19PM. I deleted both saved passwords.. Went to AOL and generated a new APP password but there was no way to upgrade to it. I sent a test message to myself [ smtp] and AOL logged me in and TB generated the saved password oauth://login.aol.com (mail-w).

However even with shutdown TB and restart, there was no request for a POP password [ such as the new AOL APP generated one. What should I do? Is this a bug? I can read and use AOL mail on my browser [EDGE]. LKint@verizon.net

Asked by lkint 2 days ago

Answered by lkint 7 hours ago

login to third party server

The email system was working perfect;y for my 2 Comcast.net email accounts. I needed to change one of the passwords. Now for this account, all I get is the message "Log… (read more)

The email system was working perfect;y for my 2 Comcast.net email accounts. I needed to change one of the passwords. Now for this account, all I get is the message "Login to Server Imap.Comcast.Net with username [my email address] Failed".

Sometimes, when I enter the password, Thunderbird accepts it and loads any new emails...but within a few seconds, I get the failure message again.

I have rebooted my Dell desktop several times with no luck. I have also discussed this with Comcast support who tell me that the Thunderbird system needs to be optimized...whatever that is.

Any assistance would be appreciated.

Asked by gfinelli 7 hours ago

password

Thunderbird keeps asking for password every time I connect to Thunderbird. One solution online said to go into settings, then security, on the password part it says to de… (read more)

Thunderbird keeps asking for password every time I connect to Thunderbird. One solution online said to go into settings, then security, on the password part it says to delete your password in saved passwords, click ok and then restart Thunderbird. The password I have is the same for my BT account and access to my BT emails. If I delete this password in Thunderbird will it affect the password to my BT account or is it just for Thunderbird?

Asked by jbrod.fraser 2 days ago

Last reply by Ed 1 day ago

Delete all passwords on Firefox Android

Hi, Firefox android provides no master password/primary password protection so passwords in the Firefox password manager are protected only by your lockscreen swipe(yeah… (read more)

Hi,

Firefox android provides no master password/primary password protection so passwords in the Firefox password manager are protected only by your lockscreen swipe(yeah, I thought the same thing you just thought).

I need full protection like on Desktop or I can't sync my passwords to Firefox. However, when temporarily enabling password sync on desktop, for example between two desktop devices it also temporarily enables it on android Firefox that you might have synced as well. The upshot of this for me is that I now have all my passwords on android without wanting them there for the above reasons.

So, how do I remove all passwords on my firefox android, without having to reinstall Firefox on the phone?

Asked by Ciaopescao 3 days ago

Last reply by Paul 1 day ago

Password not accepted

My password is not being accepted, so I'm not getting my mail. For quite awhile my password would sometimes not be accepted for sending email, but now it's for everythin… (read more)

My password is not being accepted, so I'm not getting my mail. For quite awhile my password would sometimes not be accepted for sending email, but now it's for everything. How can I fix this?

Asked by jill28 4 days ago

Last reply by Googlethunderbird. 2 days ago

I am trying to get my existing email to new laptop.

I am trying to get my existing email to my new laptop. I did contact Spectrum and all the settings are correct. Thunderbird has asked me to change my password. It just… (read more)

I am trying to get my existing email to my new laptop. I did contact Spectrum and all the settings are correct. Thunderbird has asked me to change my password. It just keeps saying that my sign on will not work. I am using Windows 11.

Asked by lorettac70 4 days ago

Last reply by Ed 2 days ago

sending out e-mail

I can't send out e-mails. Our e-mail is with time warner cable roadrunner through Spectrum. I spoke with a technician from Spectrum. He told me to ask you how to chang… (read more)

I can't send out e-mails. Our e-mail is with time warner cable roadrunner through Spectrum. I spoke with a technician from Spectrum. He told me to ask you how to change my password. Please let me know how to change my password

Asked by gnagel 3 days ago

Sign-in issues after changing Google password

Hi, Get an error message with... Error 403: disallowed_useragent ...when trying to sign in. Message includes: "If you're seeing this error message in Thunderbird for… (read more)

Hi,

Get an error message with... Error 403: disallowed_useragent ...when trying to sign in.

Message includes: "If you're seeing this error message in Thunderbird for Android's app, you can contact the developer to let them know that their app must comply with Google's 'Use secure browsers' policy." Learn more about this error: https://support.google.com/accounts/answer/7675428

Asked by jderbyshire67 3 days ago

  • Solved

Not getting box to enter new password to send e-mail

I changed my Google account password just today. I have used Thunderbird on PC for Gmail without issues for years. I went into Thunderbird Saved Passwords and changed th… (read more)

I changed my Google account password just today. I have used Thunderbird on PC for Gmail without issues for years. I went into Thunderbird Saved Passwords and changed the appropriate line to the new Gmail password. I restarted Thunderbird and tried to send a test e-mail. I kept getting "Login to account Google Mail failed" with a box of 3 options, Retry, Enter New Password or Cancel. When I click on either Retry or Enter New Password, it doesn't give me a chance to enter a password and goes immediately into the same "Login to account Google Mail failed" box with the 3 options. I searched and read the support and one of the option is to remove the line from Saved Passwords and re-create it. I did that and tried to send another test e-mail. Now I'm still not getting a chance to enter a new password. I keep getting the box with the 3 options which doesn't allow me to enter a new password. There isn't a new entry in the Saved Passwords.

Strange thing is Thunderbird is receiving new e-mails fine. I'm just not able to send.

Thanks.

Asked by D Chung 3 days ago

Answered by D Chung 3 days ago

lost password to one of my Thunderbir email accounts

I have about six email accounts on my Thunderbird. One is associated with my internet provider. The rest are related to my website server. All of the accounts. except … (read more)

I have about six email accounts on my Thunderbird. One is associated with my internet provider. The rest are related to my website server. All of the accounts. except one, are working fine. The one that isn't working somehow lost its password. Its an account related to my website. For a while I could get incoming mail but I couldn't reply. I changed the password at my web host, and now I can't receive or send.

What do I need to do to restore this mailbox's functionality?

Many thanks for your suggestions

Asked by bdjimopoulos 4 days ago

Can not login to comcast account, will not accept my password.

I just donated 30 dollars to Thunderbird then uploaded the new version When I tried to login, it won't accept my password I tried to change it, but it won't accept that e… (read more)

I just donated 30 dollars to Thunderbird then uploaded the new version When I tried to login, it won't accept my password I tried to change it, but it won't accept that either Now all my important email information is not accessible to me. Get this working today or please refund my money and I will not use this anymore I have used Thunderbird for many years. <redacted>@comcast.net John Guntkowski

<phone redacted> Do so today, I am a very busy man and my email is very important to me and I relied on it to be reliable.

Asked by John Guntkowski 5 days ago

Last reply by david 5 days ago

Dator Mail

Hej! Min dator har kraschat har köpt en ny dator då vill jag komma in på mina mejl via Thunderbird men tyvärr så har jag glömt mitt lösenord och då undrar jag hur jag ska… (read more)

Hej! Min dator har kraschat har köpt en ny dator då vill jag komma in på mina mejl via Thunderbird men tyvärr så har jag glömt mitt lösenord och då undrar jag hur jag ska komma in för ni kan inte sända mig ett nytt via mail kan ni smsa via Telefon? MVH Lena Dahlgren Jonsson

Asked by Lena Dahlgren Jonsson 5 days ago

Last reply by david 5 days ago