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Unable to start firefox after upgrade to windows 11

WINDOWS 11 IS ####### UP MY ####### COMPUTER. I WOULD LOVE TO CONTINEU USING FIREFOX, I've: uninstalled it and re-installed firefox (cleanly and with existing profile), … (read more)

WINDOWS 11 IS ####### UP MY ####### COMPUTER. I WOULD LOVE TO CONTINEU USING FIREFOX, I've:

uninstalled it and re-installed firefox (cleanly and with existing profile), like 5 times installed it through MS store made files in the mozilla appdata folder NOT read only checked for parental restriction status in config checked for -locked files on profiles

I am begging you. Please, help me.

Asked by Lemon Compiler 3 weeks ago

constantly getting the beachball of death + Force Quit. What to do?

For the past few weeks, I have been intermittently but stubbornly getting the beachball of death when I open Firefox, coupled with Force Quit. Sometimes I force quit and… (read more)

For the past few weeks, I have been intermittently but stubbornly getting the beachball of death when I open Firefox, coupled with Force Quit. Sometimes I force quit and then restart and it's fine. Sometimes I force quiet repeatedly and it continues not to open. Sometimes I restart my laptop and that fixes it, but sometimes not.

I do have a lot of tabs open, but i have always had a lot of tabs open. This thing is new.

What could have changed? What do I need to do, fix, trash, or curse?

(In simple language, like for your unsavvy grandma please?)

Asked by jcab 3 weeks ago

Firefox will not open

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cooki… (read more)

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cookie settings or installed any new features. A new Windows update installed recently (I am on Windows 11) and also a new version of Edge (although I never use Edge myself). The Google guidanc eon how to fix the situation only deals with Chrome. So how, please, can I get Firefox working again?

Asked by rjmmellor 3 weeks ago

Last reply by t.r.ernst 3 weeks ago

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (read more)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Asked by yk933zen 4 weeks ago

Last reply by Paul 4 weeks ago

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Every time I boot Win 10 Pro, a half dozen Firefox pop-ups complain as indicated, as well as the wrong google page login (Voice instead of Calendar). There is no Firef… (read more)

Every time I boot Win 10 Pro, a half dozen Firefox pop-ups complain as indicated, as well as the wrong google page login (Voice instead of Calendar). There is no Firefox showing in the Windows>Task ManagerStartup> list. Firefox(143.0.4 (64b))> settings>General> Startup> has only [check for default]. I cannot find the controlling 'Startup' controls.

Asked by JFfB 1 month ago

Firefox nightly Android Keeps opening Play Store

Ever since the latest update to Firefox nightly on Android, whenever I try to open the browser I get a pop up asking me if I want to open it with the Play Store or the Sa… (read more)

Ever since the latest update to Firefox nightly on Android, whenever I try to open the browser I get a pop up asking me if I want to open it with the Play Store or the Samsung store. I went ahead and updated it and it continues to do this every single time I try to open the browser. It continually opens the Play Store as well. This must be some bug as it is happening on both of my devices that I recently updated Firefox nightly, both my phone and my tablet.

Asked by Kathleen 1 month ago

Last reply by Joergen 1 month ago

  • Solved

Firefox auto launches the Google Play store?

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its… (read more)

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its Firefox Beta page. It's doing this consistently and repeatably. I'm on a Samsung Galaxy A52 5G on the latest update of Android 14.

Asked by badmartialarts 1 month ago

Answered by metiscus 1 month ago

Firefox Beta for Testers

При каждом открытии приложения на android, открывается приложение Google Play на странице с этим браузером. Браузер имеет последнюю версию. Видео, где продемонстрировать … (read more)

При каждом открытии приложения на android, открывается приложение Google Play на странице с этим браузером. Браузер имеет последнюю версию. Видео, где продемонстрировать проблема

Asked by Akee 1 month ago

Last reply by TyDraniu 1 month ago

keeps wanting to reinstall - won't open existing application

Today I logged in after the new update. (Oct 4th). Firefox was stuck in a loop for looking for updates. I went round and round, couldn't solve it, finally decided to rein… (read more)

Today I logged in after the new update. (Oct 4th). Firefox was stuck in a loop for looking for updates. I went round and round, couldn't solve it, finally decided to reinstall. When I reinstalled it said I already had an installation and asked if I wanted to open the existing application and keep all my settings etc., or not. I tried opening the exiting application, but it kept looping back with the same question, not opening the existing application. I ultimately told it to start fresh, even though I knew I would lose all my configurations, addons, etc. I then spent quite a bit of time reconfiguring everything. I turned on synch and kept the synch key. I closed the application, reopened it, and it put me back to the original screen for installing afresh, asking if I want to open the existing application or start again and lose all my configurations and data. It wouldn't let me open the existing so I reinstalled and had to begin again. I don't know what to do.

I'm on OS 15.6.1 (24G90) lapbook pro, I think it's called

Asked by 302blueink 1 month ago

Firefox will not open in Windows 10

Hello, Recently, (past month or so) I have had difficulty opening Firefox on my PC. Found suggestion of renaming the .exe which did work, but now it will not open AT ALL… (read more)

Hello,

Recently, (past month or so) I have had difficulty opening Firefox on my PC. Found suggestion of renaming the .exe which did work, but now it will not open AT ALL. Uninstalled, and re-installed. nothing. Renamed .exe. Nothing. It will OPEN as admin, but cannot access any settings or browse. I am at a loss, and really do not want to go back to Chrome.

Previously attempted uninstalling ESET antivirus and Defender, and still would not open.

Thank you!

-Tim

Asked by Obeythemoo 1 month ago

Last reply by Kaasplank3333 1 month ago

Firefox freezing on start on MacOS

I have an M1 Macbook Pro running macOS 15.5 (24F74). Often after booting up my laptop when Firefox launches it freezes. When I long press on the Firefox icon it says "App… (read more)

I have an M1 Macbook Pro running macOS 15.5 (24F74). Often after booting up my laptop when Firefox launches it freezes. When I long press on the Firefox icon it says "Application is not responding".

I found this post: https://www.reddit.com/r/firefox/comments/1fi4p94/firefox_freezing_on_start_on_macos/ which mentions an incompatibility with Firefox and Adobe Creative Cloud. Sure enough, when I quit Creative Cloud Firefox starts successfully.

Anyone have any ideas of what's causing this?

Asked by richard.beattie91 1 month ago

Last reply by Paul 1 month ago