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There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I go through Menu/Bookmarks/Manage Bookmarks/Import and Backup/Restore/Choose File. THERE ARE NO FILES TO CHOOSE FROM. According to the instructions, there should be some dated entries. Nada.

I tried the Troubleshooting blahblah and that was equally useless.

I'm panicking that I've lost years of carefully organized bookmarks.

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up files. The steps " Manage Bookmarks/Import/Choose File" function never responds or directs me to select a folder. There are two folders on my Desktop that are named Firefox Bookmarks. See attached screenshots.

I have a problem with the sync function after one of the last Firefox updates - I think it was 133.x.

Firefox for Android now only offers the options sorted “in alphabetical order” or “newest/oldest” in the bookmarks display - for ALL folders and ALL bookmarks. The same now applies to adding bookmarks after a later update (138.x?).

I need the old mode or an additional mode “unsorted”, which provides the same (probably designed!) sort order of my desktop Firefox in Android Firefox after sync. After this unsuccessful update, I can no longer use the Firefox sync. I see that I am not the only one, many users also have this problem.

Can someone please help me with this problem? Will there be a correction or improvement or a cancellation of this extremely unfortunate change?

Best regards from Vienna

All of a sudden, unable to save bookmarks or to export them. Integrity report says (see below). Have restarted Windows 10 and FIrefox several times, no joy. Help!

> Task: checkIntegrity - Unable to fix corruption, places.sqlite will be replaced on next startup > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

So Firefox was failing me as it wouldn't play YouTube videos, so I tried rolling it back, which failed. So I reinstalled it and it's not saved any of my data, despite making an Old FF data folder. When I sign in with my account, nothing. I have it installed on my phone and when I try to sync it, it asks me to click on synchronise and save data, which isn't even on the menu!!!!!! How could you get such a basic thing wrong? Is that it now? I have to start right from the beginning and gradually go through every password and bookmark???

Please tell me there's a solution because this is really annoying.

Hi! So I have both a (admittedly pretty old) laptop and a desktop, and thus every so often manually move my backups to and fro. I have cookies and cache that I cannot afford to lose because there'd be no 'backup' for them, it isn't stored anywhere else, so if it's gone, it's gone. Just today I was doing the same old, going to /Roaming and /Local, zipping them, moving them over on a usb. But today I see that alot of my roaming files have a '.corrupt' and is listed as a 'corrupted file'. My firefox is still working, I'm even using it right now, but I'm nervous that could change and I might lose access to the cookies and cache. It'd also suck to lose my passwords and bookmarks as well. Any advice so that I don't get a nasty surprise later?

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, however there's no bookmarks, no past history tabs, and most importantly no passwords, everything is gone, tried syncing multiple times but it didn't work.

I just downloaded Firefox for Mac OS on my Macbook Air. Doesn't look like the bookmarks, their folders, the most recent passwords have synced from the Mobile version of the software to the desktop here on my Mac.

Hi,

I have had to reset windows, after reset I also upgraded to Windows 11. I have to reinstall all programs including Firefox but understood all my data would be available and most of it is. I have reinstalled Firefox but did not have immediate access to my old Bookmarks and Passwords etc. I have found the Windows.old file but that only contains Microsoft files, nothing from Mozilla. I use File History as a backup but only for my personal data files.Can anyone tell me if there is a way to get the Firefox Profiles back please?

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option.

Firefox on Android always opens on a private tab.

Thanks

How do I export my address book (and not my whole profile). I used to be able to send it to a CSV or LDIF file but those options appear to have all disappeared. I do not want to export my profile - it is way too big.

I am running TB 128.10.2esr (64-bit) under win 10 on a Dell laptop. Thanks

Logged out all my personal accounts from my computer while I had it serviced but I couldn't get my bookmarks and passwords back after logging out in Firefox. Tried some troubleshooting steps including logging out from all device but now even my phone, which previously had the bookmarks and passwords saved, are missing it

When I opened Firefox today, ALL of my bookmarks were gone. There was a message saying that they couldn't be accessed, and that sometimes securiity software incompatibility is the culprit. I'm also now unable to create any new bookmarks. I have no idea what may have updated, and don't know whether to blame you, Windows/MS, Xfinity, or the McAfee prompt which keeps trying to get me to finish installing something I never intended to install in the first place, but can't get rid of. How do I get browser bookmarks back?????