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Merge old account with new

I mistakenly created a new account with mozilla/firefox using a different email address. I would like to merge both accounts and use one email as primary and the other as… (read more)

I mistakenly created a new account with mozilla/firefox using a different email address. I would like to merge both accounts and use one email as primary and the other as secondary. Please provide step by step instructions to do so, if possible. I could also just close the old account if that's a better solution. Please advise. Thank you.

Asked by Carolanne 2 days ago

The account already exists, but it still prompts me that it is a new registration

Why has my account been in use for over three years, 18369603959@163.com, Is it still a new registration when logging into my account? Where did the problem occur? … (read more)

Why has my account been in use for over three years, 18369603959@163.com, Is it still a new registration when logging into my account? Where did the problem occur?

Asked by 18369603959 6 days ago

Firefox account deletion

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that emai… (read more)

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

Asked by siddharth 1 week ago

Last reply by siddharth 1 week ago

Hacked account mcclishcandy144@gmail.com

My account with you was hacked… my info is now leaked on the dark web. He is now in my phone again for the last two months my account was mcclishcandy144@gmail.com he has… (read more)

My account with you was hacked… my info is now leaked on the dark web. He is now in my phone again for the last two months my account was mcclishcandy144@gmail.com he has ruined my life and right now has made me c lose my job! I put faith in the fact that i thought I was c protected. What I want is some info. Also a way to get the guy who is harassing me by having everything I own and disrupting my entire life! I’m on the verge of filing a law suit

Asked by sharonzema 1 week ago

Last reply by markwarner22 1 week ago

my firefox a/c is suspended !?!

my fire-fox a/c is suspended all over my devices, the message I get is for security reason , I am sure that this is a mistake or there is something that I am not aware ab… (read more)

my fire-fox a/c is suspended all over my devices, the message I get is for security reason , I am sure that this is a mistake or there is something that I am not aware about specially that I am someone with no security issues to raise up such decision , may I know why or shall I switch to another browser , I have been using firefox for a very long time and this is annoying to me , Kindly extend a helping hand to the situation and let me know if there is a fox for that

Thanking you in advance H

Asked by H H 1 week ago

How to remove old profile that has been hacked and stop it from syncing?

So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, includ… (read more)

So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, including here. But my new account is attempting to sync with the old one. I don't want that to happen. I can't sign in to the old one to remove it since I can no longer access it. I am deathly afraid that this account will also be hacked due to it attempting to sync with the old one. Is that possible? And is there a way to remove the old one. I don't think my mind will be at ease till I can have a fresh start. I have requested Microsoft to completely delete the hacked account instead of simply suspending it, but I am unsure if that will do anything here.

Asked by theoliverhenderson 1 week ago

Last reply by markwarner22 1 week ago

Auto Login of Gmail

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome. Every time I try to login to google in Firefox it auto log… (read more)

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

Asked by dreamvisionhe 1 week ago

Last reply by dreamvisionhe 1 week ago

I'm unsure of whether my current Firefox Account will continue.....I'n 83 years old and use for basics...please can you assist me.....

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....than… (read more)

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....thank you

Asked by kateb.macdonald 1 week ago

Last reply by markwarner22 1 week ago