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I've lost my password, and I don't know how to retrieve it from the Profile. It does not feature in the "Save passwords" window. Please would you identify clearly the actual file where the password is stored, and indicate how to decrypt it if encrypted. For over a year now, I have had to resort to the Orange.fr e-mail client, which is much less satisfactory. I have used a Demo version of "Passware kit" to seek to retrieve the elusive password, and have received no satisfactory answer from it. I am not prepared to pour good money after bad.

A software solution is only as good as the support the publisher provides for it. Please answer soon.

I emphasise that, as a regular contributor of funds in the past, my continued funding of Mozilla Firefox and Thunderbird depends on your answering with a satisfactory, workable solution to my long-standing plight.

Adam Warren FRSA [edited from public community support forum] @orange.fr

Hi there.

For some reason, 3 of 4 accounts I use no longer open on the accounts list. I cannot expand them, I cannot "Get Messages" for them, there's no reaction whatsoever, as in no message in status bar (which works fine, as confirmed with that 1/4 account that still works).

I checked for subscribed folders and all of them are. I even was able to add a new folder, which does get added via IMAP. This is, therefore, not a connectivity issue.

I also checked the Developer Console and Activity Tasks, absolutely nothing shows there.

I removed global-messages-db.sqlite, folderTree.sjon, the .msf files. I checked in Troubleshoot mode. Nothing helps.

This looks like some nasty bug and I am happy to help debugging this further, if you point me in the right direction.

Thunderbird has been working OK. Now, despite PC restarts and so on I get the message "mail couldn't be sent, time out error for SMTP server. I have tried changing the SMTP settings from port 465 to port 587 but no difference. If I log in to my email provider (vodafon/uniymail) I can send mails no problem. The problem is with thunderbird not sending smtp. Tried turning firewall and antivirus off, no help. Internet connection is glassfibre, internet works OK.

Edition Windows 10 IoT Enterprise LTSC Version 21H2 Installiert am ‎18.‎09.‎2025 Betriebssystembuild 19044.6937

Thunderbird Version 148.0 von Feb 2026

bis zum 5.3.2026 funktoinierte TB einwandfrei, aber seit gestern kann ich keine Mails mehr versenden, folgende Fehlermeldung wird angezeigt siehe Bild Hochgeladen. Gestern wurde die IP 18.195.155.157 angezeigt, heute 3.70.126.251

Empfangen von E-Mails hat funktioniert nur beim Senden oder Weiterleiten kommt die Fehlermeldung.

es Spielt auch keine Rolle von welchem Konto ich Mails verfasse, ob T-online,Web oder Agenturserver

Benutze den Acount auch auf einem Laptop mit W11, dort funktioniert alles,

Die SMTP Einstellungen hab ich überprüft, Laptop und diesem PC sind identisch (Hatte ja auch keine Änderung in diesem Bereich durchgeführt)

После обновления компьютера закрылись все группы вкладок. Они все есть в разделе закрытые группы, возможно ли их восстановить, если да, то как открыть закрытые группы вкладок?

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to-day work. I rely on it heavily as all my bookmarks and other important details are saved there.

However, over the past few weeks, Firefox has been crashing more than 10 times a day. I have already tried all the troubleshooting steps available in the forums and through AI support, but none of them have resolved the issue. I also tried installing and using the Firefox Beta version, but the problem still persists.

In our environment, other users and devices are not experiencing this issue, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please help me troubleshoot this issue? I am attaching the error screen that appears after the crash along with the crash report for you

How to remove google search from the address bar on the right?????

I want to find my most visited websites in the address bar without any unnecessary actions!!!

Long Delay occurs loading multiple websites, from facebook to other sites and I often get a delay of over 20 seconds with any site involving a CDN connection of various types. I am using W11, latest version of Firefox. 148.0 (Says latest version)

When it happens I can see the connection url in the bottom left hand corner includes a CDN part. Settings are Proxy settings "Use system proxy settings"

• DNS over HTTPS is set to "default protection"
• IPv6: ISP is has just changed from gigaclear fibre to toob fibre, but it has made no difference.
• Have cleared cache. No change

This is very frustrating. Started a couple of months ago. I have ended up using Chrome ratherthan Firefox and I am close to giving up with firefox. Help appreciated.

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Unable to access the microphone. Please check settings.

I looked through Firefox settings and my laptop's but I don't see where it is turned off or asking for activation.'

Tom Z.

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

Firefox displays garbled characters, but other browsers do not display garbled characters on the same website.I'm sure it's not a website issue, because more than one website is experiencing garbled text problems. We tried solutions found online, but none of them worked, including completely uninstalling and reinstalling Firefox.

This happens each time I open up T-Bird. Somtimes it is Yahoo.mail, sometimes it prompts to log onto aol.mail.com.

How can this be stopped?

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desktop Win11 pro Thunderbird 148.0 (64-bit)