Showing questions tagged: Show all questions
  • Solved

ALT-SHIFT-LEFT got remapped to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (read more)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Asked by fritzthecat4 10 hours ago

Answered by jscher2000 - Support Volunteer 7 hours ago

Firefox won't update to version 127 on macOS 10.15.7

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127. Alternately, downloading the Firefox v. 127 installer and running won… (read more)

I am running macOS 10.15.7 and Firefox won't upgrade past ESR v. 115 to the "regular" version 127.

Alternately, downloading the Firefox v. 127 installer and running won't update ESR v. 115 nor will it import bookmarks or data from the previous version ESR 115. Firefox v. 127 installs and starts as if I am a new user without any update or import option so that all previous settings, passwords, and data from ESR v. 115 are lost.

Is there a work-around for the upgrade to keep continuity, settings, bookmarks, and data when migrating to v. 127? Thanks!

Asked by koolerking52 7 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Since last upate (version 127), Firefox cannot use an external sound card for its audio

I have 2 soundcards on my iMac, (OS Ventura 13.6.1) : one internal (iMac) and one for music production. (universal audio) Until the latest update (127), I could sel… (read more)

I have 2 soundcards on my iMac, (OS Ventura 13.6.1) : one internal (iMac) and one for music production. (universal audio)

Until the latest update (127), I could select either one and I could hear the audio from Firefox. But... since the update, only the internal iMac audio card is working. Note that I don't have this problem with Safari nor Chrome and it used to work on Firefox until the last update.

Anyone has noticed that? 

Does anyone knows how to contact them and log this as a new bug?

Thanks all!  :)

Asked by yannickbisson 5 hours ago

This space is annoying me, any way I can fill it or get rid of it?

I know it seems like a minor thing, but I run my browser in the left hand of my screen with other apps to the right, so that gaps pushes all my pinned tabs and browsing t… (read more)

I know it seems like a minor thing, but I run my browser in the left hand of my screen with other apps to the right, so that gaps pushes all my pinned tabs and browsing tabs over to the right losing valuable space. It's not there on my Windows machines where I run a similar layout.

Anything that I can do about it in about:config?

Asked by tomrob2 9 hours ago

Fox News Digital - With the release of FireFox Fox News Digital Article comments are not displaying

I have been trying to read article comments on Fox News Digital (https://www.foxnews.com), but the comments are not showing up. I am using a MacBook Air with Sonoma 14.1.… (read more)

I have been trying to read article comments on Fox News Digital (https://www.foxnews.com), but the comments are not showing up. I am using a MacBook Air with Sonoma 14.1. I am using FireFox latest edition and have updated FireFox but comments are still not showing up. Comments do display in Safari logged in to foxnews.com or not. I would put a jpg in this request for assistance, but it wouldn't show much just a white space where the comments should be.

Asked by tipsntricks 23 hours ago

  • Solved

shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (read more)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Asked by BodhiBen 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

Появляется всплывающее окно "Не позволять /название сайта/ снова вас запрашивать" Как его убрать чтобы больше не появлялось?

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это ок… (read more)

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это окно чтобы оно больше не появлялось?

Asked by masha 1 day ago

Allowing location tracking

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, … (read more)

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

Asked by Henrik Hulten 2 days ago

Last reply by cor-el 1 day ago

Not all tabs shared.

Hello, when I select a Tab and then select from the context menu -Share- I can share the selected tab which means that the URL is copied to the application selected to s… (read more)

Hello,

when I select a Tab and then select from the context menu -Share- I can share the selected tab which means that the URL is copied to the application selected to share the tab with.

When I select from the context menu -Select All Tabs- and then from the context menu -Share- also only one tab can be shared.

Am I wrong in expecting that all the tabs be shared after -Select All Tabs-?

Regards.

Asked by LuisSupprt 2 days ago

Google Image Search: can't use tools (size, type etc)

Since the last Firefox update, I've been unable to to use the tools in Google Image Search (size, color, type etc). The text and triangles are now no longer clickable. T… (read more)

Since the last Firefox update, I've been unable to to use the tools in Google Image Search (size, color, type etc).

The text and triangles are now no longer clickable. They're all plain text and the triangle doesn't do anything.

The reason I believe this is a Firefox issue is that it's still working properly in Safari (see second image).

Is this something Firefox is working on? Or am I wrong and it's something on my end? Never had an issue before this week and I've been using the same computer with all the same plugins as always.

Asked by conrad 2 days ago

  • Solved

Keyboard shortcut to copy current tab URL

Is there a way to create a new keyboard shortcut to copy current tab URL? I've been using Arc to try some of their features, and what I miss the most is the hability to … (read more)

Is there a way to create a new keyboard shortcut to copy current tab URL?

I've been using Arc to try some of their features, and what I miss the most is the hability to copy current URL to share without touching the mouse.

Asked by Sebastian 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

YouTube playback speed

Whenever I try to watch a video on YouTube, Firefox would automatically set the playback speed to max, mute the audio, and the video would just end (as if someone moved t… (read more)

Whenever I try to watch a video on YouTube, Firefox would automatically set the playback speed to max, mute the audio, and the video would just end (as if someone moved the seek pointer to the end). Since my YouTube is set to automatically play the next video, I would be presented with a screen showing me what the next video would be playing. At this point, I need to do the following:

  1. quickly click cancel
  2. hit the replay button
  3. set the playback speed to anything but normal
  4. set playback speed to normal
  5. unmute audio
  6. move seek pointer back to beginning

From this point on, videos would play normally and I can jump around and watch different videos. But once I close Firefox and restart it, it would reset to the above issues (max playback speed, mute audio, skip first video).

Anyone else having the same problem? Anyone know what's going on?

On a tangent, on my Windows machine, every now and then, Firefox would flash a white blank screen. I would be surfing and reading stuff and all of a sudden, the screen would just go blank. After a few seconds, it would come back. This only happens on my Windows machine and not my Mac.

Asked by drjk 2 days ago

Font Issue on Firefox for MAC under OS Sonoma

Hey, I constantly have unreadable fonts in Firefox for Mac. This only happens since I started using a new Mac (M2 Chip). I know there are some "solutions" flagged but I… (read more)

Hey,

I constantly have unreadable fonts in Firefox for Mac. This only happens since I started using a new Mac (M2 Chip).

I know there are some "solutions" flagged but I cannot get it to work. My main issue is, the inspector it self has completely garbled fonts. So does the elements of the browser itself, for instance my favorites bar.

I know I am supposed to check my fonts, but I don't know how? I used the fonts application on my mac and let it validate the fonts. No issue there.

Only thing to resolve this issue is to reboot. And this is extremely frustrating since it means out of the blue my Firefox won't show fonts and I have to save all my work and reboot to be able to use it again.

I would highly appreciate a step by step solution on how to fix this. It seems to be a common problem so maybe there is a solutions that describes it better than the text I found here to inspect elements and check fonts.

Thanks in advance.

Julian

Asked by Julian 2 days ago

How to fix Private Tabs that keep closing when closing out Firefox.

Before Firefox used to keep private tabs 'open and available' till you closed the page out, for iphones, ipads, etc. Now all my private tabs are closing out every time I … (read more)

Before Firefox used to keep private tabs 'open and available' till you closed the page out, for iphones, ipads, etc. Now all my private tabs are closing out every time I close the app. Before there used to be a section in settings that would allow you to turn this feature on/off, however it's not in settings anymore. I wanted to know if there is another way around this. I want to be able to keep private tabs open when I close out Firefox on my phone and ipad.Before I would have all my tabs available jut like regular browsing but now its cleared out evey time. Is there anyway to fix and change this?

Asked by j.m.3113 2 days ago

Password Manager and "Used" date

Hello, I noticed something strange on my account under my password manager and want to make sure it is not a security issue. Under my Password Manager, I noticed that … (read more)

Hello,

I noticed something strange on my account under my password manager and want to make sure it is not a security issue.

Under my Password Manager, I noticed that a majority of my saved passwords (unless used recently) all have the last "used" date as April 5, 2024. These are on accounts that I do not access frequently and they all have the same "used" date.

Why would this be the case?

Thank you so much, Brianna

Asked by brianna.k.stock 3 days ago

Printing Issue

I am a long-time Firefox for Mac user and recently, browser APP all of a sudden is ignoring selected PRINT preferences. Two examples are: Printing one-sided when two-sid… (read more)

I am a long-time Firefox for Mac user and recently, browser APP all of a sudden is ignoring selected PRINT preferences. Two examples are: Printing one-sided when two-sided is selected, and printing in color when the default and selected preference is for a "Black and White Fast Draft". I use a MacMini M1 running Sonoma v14.5 and Firefox v 127.0 (64 bit). My printer is an HP OfficeJet Pro 8710 with up-to-date firmware. I have resorted to use of Chrome until I resolve this situation, though I prefer to use Firefox. In addition, while it may be a separate issue, I also found that the use of Firefox when using GMAIL developed a new issue at approximately the same time. Now, when clicking on the selection box for an individual email, Firefox often does not allow the box to be checked, but again with Chrome, it works just fine. Any help would be appreciated. Thank you.

Asked by RussSinkler 3 days ago

  • Solved

Updating to 127 unable to restore current session windows

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1… (read more)

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1.

I tried exporting my session with Tab Session Manager in 126.0.1 and reopen them in 127, but that only restores the last tab of each window (oddly). The json clearly lists 3 windows each with multiple tabs. I tried copying the sessionstore-backups folder, but no dice.

Symptoms similar to : https://support.mozilla.org/en-US/questions/1446921

Asked by RainbowIslands 3 days ago

Answered by RainbowIslands 3 days ago