All Products Support Forum

Hi there,

Using the shortcut Ctrl + Cmd + Space is suppose to open the Emoji panel, however it disappear instantly.

I have already heard that this could happen if you download FF in a specific language and then change it to another language (https://bugzilla.mozilla.org/show_bug.cgi?id=1563862). I have deinstalled everything and reinstalled without changing the language, and it still don't work properly.

I'm a swiss french user, so my keyboard is configured for "French - Swiss" and Firefox is in French.

Does some of you still have this issue? Thanks a lot for your help

i'm missing some of the default search engines in the bar ebay and amazon. i hit the button "restore default search engines" in setting to try and fix it no luck. only give me back wikipedia, bing, duckduckgo but not amazon and ebay two sites i visit a lot.

this been happening to me for the past year and every time i had to go in the c drive and delete the mozilla folders and reinstall firefox to get them back. then use it after a month or two later they disappeared for no reason. this only happens on my desktop and not my laptop how do i make this stop happening?

I'm an instructor that uses Blackboard at college. When I click in the text entry box to enter my grades, I'm given a list of previously entered grades to choose from. The list is in ascending order. Is there any way to get this list in descending order? One other point, until recently it used to display the value that was used most often at the top, which was often 100. Now it's in ascending order. I've attached a snippet of what I mean.

On firefox 126.0 (64-bit) the option for spelling check is enabled, but will not appear on the context menu box when right clicked. This happens for the desktop sites of Facebook and Instagram.

Greetings,

I have happily used Firefox for a very very long time and all has been well until the last month or so.

I have a brand new laptop with Windows 11 Pro and Firefox 126.

Each time I open the machine to begin a new day and open Firefox, all my tabs are gone from the previous session; this is not good for my research, studies, and business activities. I have read a lot about this issue online and (1) find that under Settings, History, there is no "restore previous session" option; and (2) I have several times already cleared the "sessionstore" folder and copied the files for later reuse.

Further, "Open previous windows and tabs" is checked off; always has been. I have checked other relevant settings and they all seem fine; but to no avail.

What would you suggest?

Thanks, Donald Sanders

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

The Dismissed Suggestions > the "Restore" button (circled on the attachment) is not working (grayed out). It behaves the same in normal and private browsing. What could be the problem? Thank you

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share large files with the industry partner is a Kiteworks platform, that is configured to only allow SFTP and the webclient.

When clicking on "Find more providers", the only provider that isn't specific to a business like Dropbox is Webdav.

Is there any way to use an SFTP server for Filelink?

Unattended software (kiosk) here.

Sometimes (so rarely that I cannot reproduce in dev) the client sees this error screen: "Firefox closed unexpectedly while starting..." (see image in attachment)

Sometimes when rebooting the error goes away and Firefox starts normally.

Sometimes even when rebooting the system - this vertical error screen appears, and one solution is to reinstall Firefox, but I'd like not to (if not necessary) or at least programmatically detect the issue and perform the needed actions.

QUESTIONS: How to programmatically detect (bash i.e.) that this error window is present and get rid of it properly? Or, how to (for debugging) force that screen to appear (to force that broken state)?

PS: I'm running Firefox using:

nohup firefox -P ff_custom_profile -new-instance -private-window -kiosk "$url" > /dev/null 2>&1 &

Thank you for any assistance or insight

Hi there,

after re-installation I wanted to re-created my virtual search folder, displaying all status = new items of the various inboxes I have (as Unified Folders cannot be restricted just to Inboxes of the accounts).

So have created the search, saved as folder (stored as local and as folder in an IMAP account) - and when I now try to include the other inboxes in the drop-down - I just see the (unchecked) account from where I have created the search - nothing else. No sub-folders or other accounts with their sub-folders are visible.

How can I identify the root cause and overcome this issue?

Thanks for help RoadRunner

Thunderbird 115.11.0 (64-bit)

I updated Thunderbird to version 115.11.0 (64-bit), in the old version that I had when I clicked on an email with threads in a closed state, I could see in the email display box the initial text of each email in the thread with the sender's information and more, in the new version I don't see anything, the display box remains blank. Is this a bug, or do I need to change it in the setting?

Thanks in advance for any insight or suggestions. My preferred browser is Firefox. In Chrome, I can easily use a voice search from www.google.com. In Firefox, the permissions show my preferred mic as enabled and selected for that webpage -- but no sound is detected. (Using Firefox. mic works fine at https://www.onlinemictest.com.)

(BTW, speaker output is Realtek motherboard audio and mic input is a Shure X2U USB interface. This mic works just fine in zoom, whereby, audition, etc. as well as working google.com using chrome)

Have worked through various settings in the SOUND panel and SITE PERMISSIONS with no luck.

Any ideas about this problem -- or what other settings to trouble shoot?

Thanks!

Please approve the update to Twitter X Ad Blocker. I've chatted with AldAstra Labs the creator and they have an update but are waiting on Firefox to approve it.

Thanks, Tracy

I'm so annoyed by these notifications for utterly random websites / "news" that started after a recent update (see attached screenshot). I don't want these, bit also don't want to turn off notifications altogether. Thank you!

Good morning,

I can't deactivate the dark theme (the Themes Menu is inactive!), while another user has a light theme and works perfectly.

In addition, the writing of new messages is in white text on a white background!

How can I solve this problem. thank you in advance for your help

Cordially

Luc

I'm on Win11. The recent releases of FF seem to have disabled my ability (while in FF) to bring my mouse to the lower area of my screen to have the Win11 lower task bar appear. In order to get here, I have to shrink FF via it's upper right hand shrink button, then in the Win11 home screen bring my mouse pointer down to the lower screen area to popup that task bar. Gemini suggests there's a compatibility setting related to issues with high res screens that FF has... but I can't find this switch/setting... maybe Gemini is hallucinating about this. (Curiously, Gemini insists that this is not a FF issue... despite the fact that it's the only app on my PC having this issue).