All Products Support Forum

I am trying to go to mylogin.aflac.com which I always went to and was fine and now all the sudden I get that I need a passkey now. see attached for problem and please fix it. thanks

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

I've seen a few submissions describing the same or similar issues, but is there a consistent, effective way of changing the time zone in Firefox? It keeps defaulting to the wrong time zone (despite everything else on my system displaying the correct time zone) and has been doing so for weeks. Solutions appreciated!

Whenever I go in to sign into Amazon Prime, using Firefox, the sign in page automatically shows my E mail address, my phone no. and my password. I do not have Amazon as a saved log in. I contacted Amazon and they had me log into Amazon on a different browser and this information does not show up on Microsoft Edge, so Amazon said it has something to do with Firefox. Please let me know how I can eliminate this information from showing up automatically on Firefox

When I try calling some of my Facebook friends from my PC, I get this message "Video calling is not supported on this browser " . But when I try calling other Facebook friends, everything works just well. When I try calling my Facebook friends from my cellphone, no problem.

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but today is the deadline for rent and the only way I'll get that money is to log on to this website so I need help and I need it now.

I want to Change date order (ascending/descending) of messages when there are no headings for mail including the date column. How do I do this? I recently installed latest version of Thunderbird.

Hello. Cox.com (my current email account) is no longer servicing emails and is switching my 4 email accounts to yahoo. I am to sign in with my cox.com address (which is not changing), but my emails will show in Yahoo. Since this account is already listed in Thunderbirsd with Cox.com (not a new email), I need to be able to configure Thunderbird to get my emails from Yahoo. They have only transferred 1 of 4 so far, so I will need this information for the other 3 when it happens. Thank you for any help. I have already missed some emails.

When I try to send a message from my Thunderbird POP Server account I get:

“Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) webmail.digitalspaceportal.net timed out. Try again.”

Try again never works

Here are my Outgoing Server settings

Description: webmail.digitalspaceportal.net Server Name: webmail.digitalspaceportal.net Port: 1025 Default: 465 Connection Security: SSL/TLS Authenticity Method: Normal Password User Name: jrf.consulting@attglobal.net

I am on a Win 11 laptop running Thunderbird V115.11.0 (64-bit)

I've had Firefox as my default browser for several years. Recently every time I turn on my computer Firefox shows up but it is immediatly overrun by M Edge and I have to remove it several times before it'll go away. I recently lost my connection to my ptinter and don't know how to get it back. I suspect the Edge did away with it.

I was going through some of my old archived email and found some with huge image files attached to them. I then detached the images, resized/compressed using a jpg tool and wanted to reassociate them with the email.

This sounds ridiculous, but it would be nice to be able to do it if I can and I'm just missing the menu item to let me do it.

I read that to import Outlook (I have 365) pst files I need 'downgrade' from Thunderbird 115 to Thunderbird v 38.1 .

But that was an older post, so I am hoping there are now ways to import pst files directly into Thurderbird 115 (I have a lot, each with lots of e-mails).

If not: 1) can I leave 115 on my computer and install v 38.1 in addition - import the outlook pst files into 38.1, store them as 'local files' on my hard drive and then connect those to 115 ? 2) Since I read something about installing v 38.1, importing the pst files (and presumably storing them as local files on the hard drive/external drive?) and then updating that to v 115, I suspect that 1) is not an option. 3) so next question is (haven't searched for that yet) : if I have to delete 115, I will have to re-connect all my local folders once I am upgraded again to 115. I have them all (a lot) stored on an external drive - is there guidance somewhere on how to get those 'recognized' all at the same time by Thunderbird 115 ? (Outlook is not very userfriendly in that regard, one needs to 'open' each pst file individually). 4) final question while I am at it: latest outlook version has limitation on the number of pst files one can have open at the same time - I found that out the hard way. Is there also a limitation on how many local folders one can have in thunderbird 115 ? THANKS A LOT in advance for your help (this is my second time asking for help and last time I got an e-mail with an absolutely perfect answer). Annette.

installed Ubuntu 2404 on my acer laptop along with Thunderbird, added gmail email to Thunderbird and it fails to connect to google for their security check.

popup when trying to login to google to let Thunderbird access gmail.

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I think the linux Thunderbird is broken.

I have been through this google process with Thunderbird 3 times windows 10 and 11 and once on an android phone with no problems

Every image I upload looks different in Firefox than the file opened in other programs and different than Google Chrome. It looks with less contrast for sure, and I think a little bit reddish. I noted it when I opened the file with Firefox and when I saw pictures in Facebook. My Firefox version is 47.0, my OS is Ubuntu 16.04 and I already tried in Firefox safe mode.