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Primary password failed to prompt after upgrade windows 11 to KB5037853 (2024-5)?

Prompting window for primary password failed to show up after this upgrade. 1. when I opened Firefox, it did not show up. 2. when I opened about:logins, it did not show … (read more)

Prompting window for primary password failed to show up after this upgrade.

1. when I opened Firefox, it did not show up. 2. when I opened about:logins, it did not show up but alerted that I should enter primary password to access passwords. There was a "Log in" button after the alert, but nothing happened after I clicked that. 3. I can't access any of my password unless I remove Primary password.

Any idea?

Windows 11 system info:

Edition Windows 11 Pro Version 23H2 Installed on ‎17/‎06/‎2023 OS build 22631.3672 Experience Windows Feature Experience Pack 1000.22700.1009.0

Asked by 污牛 52 minutes ago

Loading a page

I get the message: "Uh oh, we couldn't load this page at the moment. Thank you for your patience as we work on this. Please try going back to the home page or logging out… (read more)

I get the message: "Uh oh, we couldn't load this page at the moment. Thank you for your patience as we work on this. Please try going back to the home page or logging out" when trying to login to a patient portal site. I have previously logged into this site on numerous occasions and I can login using Safari. I've cleared the cache, cookies and history, rebooted Firefox and even threw in a few chants for good measure - nothing helped! I've not changed settings recently either. I'm at a loss, can you please help? Thank you, Edouard Cantin.

Asked by Edouard Cantin 3 hours ago

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by Guillaume Soucy 14 hours ago

Last reply by Guillaume Soucy 4 hours ago

Checking mail server capabilities

Suddenly without warning Thunderbird displays a message 'Checking mail server capabilities.......' in the bottom left of the inbox screen. Messages from the server [Optus… (read more)

Suddenly without warning Thunderbird displays a message 'Checking mail server capabilities.......' in the bottom left of the inbox screen. Messages from the server [Optus] are not downloaded. I have changed the SMTP server to the default 465 and changed the security setting to 'None' but the problem has not been resolved. I note that there are alot of queries about this problem but I cann ot find a solution anywhere on the Mozilla help pages.

Asked by chrisft1 7 hours ago

Potential Security Risk Ahead - Emails will not download.

Hi. I was receiving emails until 10:30am yesterday and then nothing. No emails are being received on any of my email addresses since then on my Thunderbird site. I can re… (read more)

Hi. I was receiving emails until 10:30am yesterday and then nothing. No emails are being received on any of my email addresses since then on my Thunderbird site. I can receive them on my phone, so I know I am being sent emails but nothing on my computer. When I click "Get Message", nothing happens. When I try to send a email - "Add Security Exception" screen comes up saying you are about to override how Thunderbird identifies this site. Why has this just started and what do I need to do to be able to receive and send emails again?

Asked by info11430 8 hours ago

Unable to login to thunderbird using email

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correc… (read more)

I have tried multiple times to add an email account to thunderbird in windows but I keep getting the error, "Unable to log in at server...". I know the details are correct as I'm copying and pasting them from my password manager so I'm not sure what the problem is.

Asked by Isaac Franklin 1 day ago

Last reply by Isaac Franklin 12 hours ago

Suddenly unable to connect to outgoing mail server

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This … (read more)

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Asked by David Salerno 2 days ago

Last reply by David Salerno 16 hours ago

Thunderbird executing filters randomly

Hi, last week my Thunderbird started slowing down and then appeared an error which caused it to freeze (i wasn't there so i don't know what error). The program was force … (read more)

Hi, last week my Thunderbird started slowing down and then appeared an error which caused it to freeze (i wasn't there so i don't know what error). The program was force closed and opened again, and it started re-downloading messages in the inbox (probably repairing).

For some reason it also started running all the filters and sent a ton of old emails from the inbox. I closed it again and after opening it it worked fine, and it continued downloading messages during the weekend. Today it worked fine all day until it started running the filters again. I closed it and opened it again and it continued sending emails, so i had to close it.

I'm not sure but it may have happened after making a new filter, which is strange because i have about 180 filters and this never happened before.

I'm now afraid of opening thunderbird because it may continue sending emails.

Could this be a thunderbird bug or an add-on issue? I have Send Later as well as FiltaQuilla, which i disabled the last time i opened thunderbird.

Asked by yellowmatter 1 day ago

Last reply by yellowmatter 16 hours ago

Firefox freezes and crashes

For several months I have been experiencing very frequent tab crashes and overall freezes in Firefox. I have tried removing all extensions and starting in safe mode, but … (read more)

For several months I have been experiencing very frequent tab crashes and overall freezes in Firefox. I have tried removing all extensions and starting in safe mode, but nothing has solved it. I have reinstalled Firefox and updated all of my drivers. There doesn't seem to be any pattern to what causes the crashes and freezes. They can happen any time and on any website. They happen around 5 times an hour. I do not know how to troubleshoot any further.

Asked by Eric Y 16 hours ago

After resume from suspend graphics are broken (Linux, Nvidia)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode. When using HW… (read more)

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode.

When using HW accelerated webrender with my Nvidia graphics card everything works fine until the PC wakes from sleep, then graphics are broken and Firefox needs restarting. Most noticeable for me is when looking at Grafana graphs they will look like random lines, and my Frigate NVR snapshots only display some of the time.

Is there anywhere in Firefox that will show a log of any error messages to do with the graphics card? I would like to try and fix the problem rather than disabling HW acceleration, but with no logs to look at that is impossible. No other programs seem to have a problem with resuming from sleep, and no error messages are shown in any of the system logs.

Asked by Adam 2 weeks ago

Last reply by Adam 19 hours ago

Launching Thunderbird Stops Keyboard Working

I have Thunderbird 115.11.1 running on a Mac Mini M2 Sonoma 14.5. I use a Kensington USB PC Keyboard which is set to "British-PC" in the Mac Keyboard settings to give th… (read more)

I have Thunderbird 115.11.1 running on a Mac Mini M2 Sonoma 14.5.

I use a Kensington USB PC Keyboard which is set to "British-PC" in the Mac Keyboard settings to give the correct layout.

If Thunderbird is the first app I launch after I log in (the password entry at this stage works fine) it seems to stop the keyboard from being recognised by the Mac until I go into another app (Google or Text Edit for instance) which then seems to make the Keyboard visible again.

Are there any settings in Thunderbird that might clash with the system keyboard settings and cause this?

If I use other apps before launching Thunderbird it works as normal, it seems to happen if Thunderbird is launched first.

Thanks for any help.

Asked by cheapmachines 1 day ago

Last reply by cheapmachines 1 day ago

Having a trouble to download with firefox's download

Didn't have this problem before but after a couple days ago, I didn't know what changes happened to my computer but most of the program wouldn't work except I have to run… (read more)

Didn't have this problem before but after a couple days ago, I didn't know what changes happened to my computer but most of the program wouldn't work except I have to run it as administrator. The download problem occurred when suddenly my FF always froze no matter if I closed it or not. So I just refresh my FF and copy my profile from the old backup data that FF generated and just pasted all of them on my new profile. The problem is that after I tries to download warcraft 3 maps from google drive, the download always occurs as failed. I don't have this problem when I tried it with Edge. Running FF as admin doesn't worked either. Neither as when I run FF as refresh without any extension. Downloading stuffs with IDM (Internet Download Manager) does not have any problems. Just now, I try to download a .xlsx files from my workplace websites. After I click on the download or the file itself, nothing occurs as if nothing happened. This is giving me a headaches so I came here to give it a try if anyone can help me fix this problem.

Asked by Kongkit Vaskul 1 day ago

Firefox doesn't work when i installed League of Legends with Vanguard anti cheat

Hello, I am experiencing an issue related to the Vanguard anti-cheat system used by Riot Games, specifically in relation to League of Legends. After installing the game … (read more)

Hello,

I am experiencing an issue related to the Vanguard anti-cheat system used by Riot Games, specifically in relation to League of Legends. After installing the game and Vanguard, I am unable to open Firefox. When I try to launch Firefox, nothing happens. However, if I change the name of the firefox.exe file, I can start Firefox on a different profile, but it only works for a short period before becoming unresponsive. None of the options or tabs respond after that.

Could you please provide assistance on how to resolve this issue?

Thank you.

Asked by bambodinho 2 days ago

Last reply by bambodinho 1 day ago

firefox page

i cant get firefox to open main page no matter what i try. Ive download it a few times and then it ask me to no let it fix it i did and then it still wont open.use firefo… (read more)

i cant get firefox to open main page no matter what i try. Ive download it a few times and then it ask me to no let it fix it i did and then it still wont open.use firefox more than any site. ty if you can help.

Asked by Sheree Maggard 1 day ago

TB takes forever bringing inbox up to date

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time,… (read more)

Using TB 115.11.0 (32-bit) on a Windows 10 machine, with IMAP synchronization. Quite often (but not always) the synchronization of the inbox takes an extremely long time, Activity Manager showing "bringing folder inbox up to date" hanging in "downloading message 1 of ...".

I have made a Gecko IMAP:5 log and see (during this state) a pattern repeating every 2 minutes, ending in "idle mode async waiting". Then, after a long time suddenly the synchronization process finishes.

What can be wrong here?

Asked by Arjan (GM) 4 days ago

Last reply by Arjan (GM) 1 day ago

Firefox running in -kiosk mode randomly freezes/becomes unresponsive from time to time

Hello everyone! I have a really nasty problem (for almost 3 years now) that I just can't get a handle on (and I don't know the root cause 100% either). Here's my situatio… (read more)

Hello everyone! I have a really nasty problem (for almost 3 years now) that I just can't get a handle on (and I don't know the root cause 100% either). Here's my situation:

  • We have a self-check-in terminal (kiosk) that is used in hotels
  • The terminal runs a web app in FF full-screen kiosk mode (-kiosk flag)
  • 99% of the time everything works fine and without any problems
  • Sometimes though, the problem occurs that the entire browser content no longer responds to touch events
  • My app continues to run, we see the visual feedback from the touch monitor, but Firefox no longer responds to anything
  • If you connect via AnyDesk (our remote maintenance tool), you can click with the mouse
  • Even the DevTools don't respond to touch interactions
  • As I said, everything is fine via mouse interaction (remote)

What I have already tried:

  • Disable hardware acceleration
  • Browser restart every day at 4:00AM (so far so good, but it still happens sometimes in between of these restart windows)
  • Set the widget.windows.window_occlusion_tracking.enabled to "disabled" - I read that the problem could be related to that

Does anyone know the problem and can help me? It's really critical for our business, as the guest cannot interact with the device and only a browser restart helps.

One more thing: I saw today that a second Firefox.exe process was running. After killing it, it worked again. What kind of process could it be that is affecting the main app so much?

THANK YOU

Asked by ronald.bluethl 1 day ago

How can the update nagging pop-up be permanently and completely disabled?

This pops up every few hours. Sometimes it pops up invisible but steals focus from the main window. How can this be disabled? I tried all methods that have been mentione… (read more)

This pops up every few hours. Sometimes it pops up invisible but steals focus from the main window. How can this be disabled?

I tried all methods that have been mentioned everywhere on the Internet, including policy.json, Group Policy on Windows, etc. Nothing disables this nagging yet.

Asked by yekos82264 2 days ago

Last reply by yekos82264 1 day ago

Sign in formular doesn't work

Hi. I have to sign in related problems. I can't Sign in to my work planning website: tjeps.g4s.dk/ESS/. It works fine on Firefox for Windows but on Android I get a new S… (read more)

Hi. I have to sign in related problems.

I can't Sign in to my work planning website: tjeps.g4s.dk/ESS/. It works fine on Firefox for Windows but on Android I get a new Sign in formular every time i try to sign in. Works on Chrome for Android.

The mandatory Authenticator app in Denmark for all public services "MidID" is not supported on Firefox for Android. Works on Firefox for Windows. This is a huge problem if you wan't Danish users. Also works on Chrome for Android.

I wan't to leave the Google Chrome browser but I am kinda forced not to.

-Jimmie

Asked by Jimmie Iversen 1 day ago

Last reply by Jimmie Iversen 1 day ago

firefox 126.0.1 is broken after update / reinstalling and sync to mozilla profile

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, fi… (read more)

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run

I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine

Asked by blast_tortoise 3 days ago

Last reply by blast_tortoise 2 days ago