Firefox will not start

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intene… (read more)

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

Asked by LACanyon 12 minutes ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 28 minutes ago

Image files as attachments vs. part of body text

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of… (read more)

I'm using the latest version of THUNDERBIRD for WINDOWS (now 10 HOME), but this problem has existed for years with previous versions of THUNDERBIRD and former releases of WINDOWS, both HOME & PRO releases. And, it seems to be very specific.

 When i receive e-mails from (especially) 2 friends who both use AOL as their e-mail client, when I receive them, the imaged files (or memes) are always 'converted into attachments, and what shows in the Body Text of the e-mails is empty boxes.  Yet, when I get e-mails from others, including from commercial sources, if there are images within the Body Text, they are present there. This IS very annoying because many times the e-mails I get from these two friends are technical e-mails, with clarifying images as part of the Body Text.
 When I have mentioned this to them, their responses are that n one else complains, only me, and so the problem MUST BE at my end, but that doesn't make sense, since when I receive e-mails from others (Gmail, etal.) any included images are fully where they belong.

++++++++++++++++++++

 Secondly, WHY is it that when there are threaded e-mails in the Sent folder, the ARROW to expand the thread appears at the left side, but in the Delete folder the ARROW appears between the title of the e-mail & the next column?  This IS very annoying!!!!

Also, when I'm in the DELETE folder, sometimes only two options appear at the right side: Archive Delete, BUT in other incidences, there's a plethora of alternative options, and the Delete option is positioned in a different place. More often than not, I click on the option to send it e-mail to the Archive folder, when I really wanted to Delete it permanently. Another major annoyance!!!! Thank you robert herold

 17mkombi@gmail.com   OR   rhh.jr5387@gmail.com

Asked by karl 1 hour ago

Filter subject by whole word only.

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became? Paul-----… (read more)

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became?


Paul-----

Asked by pwright2b 1 hour ago

Reconnecting to Thunderbird

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am una… (read more)

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am unable to insert a master password because I never had one. Reason being that I have used Thunderbird for years and years before that was required. To say I am frustrated is an understatement. None of your automated advice has a remedy. Should I install a new version of Thunderbird and begin afresh? John Cotterell ( an Australian supporter of your project)

Asked by Billy Bunter 1 hour ago

issues with protonmail server

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An e… (read more)

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

Asked by nrjo53 1 hour ago

Unable to interact with many of the buttons on the roblox website

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey s… (read more)

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey screen with nothing in it. In the attached GIF I am clicking rapidly. I don't believe this is an issue with roblox itself, as when I open chrome everything works perfectly. The only extensions I am using for the site are RoPro and BTRoblox. I have tried to turn the extensions off and have even uninstalled them, however the problem was still not fixed.

Asked by ushaaaaa 2 hours ago

i clicked 'a' key and my emails disappeared!

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder. Thanks! … (read more)

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder.

Thanks!

Asked by mosquito1 2 hours ago

Startup swamps and stalls

OSX 12.7.4 I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on… (read more)

OSX 12.7.4

I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on Panix.com.

It prompts for the first account's password. TBird then gobbles all available CPU on the machine, and stays there. If I wait long enough, it becomes usable again, but that may well be hours.

However, once it calms down, it works normally.

Intertwined with this is: TBird rejects the Zimbra passwords as I enter them. I retry and retry, and then they succeed. I know the passwords are correct; I've even typed them out, and then copy&pasted them in. I'm not sure about the Panix account, if its password works the first time or not.

I tried restarting in troubleshooting mode; it made no difference.

Asked by stupheyewant 2 hours ago

Email

cannot send nor receive my email messages. It's been 5 days. How can I fix this?

Thanks,

Mike Evans

Asked by mge975 3 hours ago

Firefox doesn't load any site, but other browsers can

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks. I have read the articles in here, but … (read more)

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.

Asked by parietinae 3 hours ago

Firefox Stops Responding

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (read more)

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

Asked by cimlheureux 3 hours ago

YouTube and Firefox on Mac

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the si… (read more)

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

Asked by sandra60 4 hours ago

Message Filter fails, Does not show emails as read, and when email deleted it immediately returns

Thunderbird auto updated to 115.10.1 and now it is behaving strangely. 1. The Message Filter has "Junk" at the bottom of the list of filters and anything that is not s… (read more)

Thunderbird auto updated to 115.10.1 and now it is behaving strangely.

1. The Message Filter has "Junk" at the bottom of the list of filters and anything that is not sent to a folder gets sent to the Junk folder. Instead all the junk is going to the Inbox.

2. Folders that have new email show up in blue highlighted folder as they should. But if I select those emails and read them, they remain highlighted but without the blue color.

3. Sometimes when I delete an email after reading, it deletes for a moment and then returns to the folder as unread. Multiple attempts to delete fail.

Asked by dclark 5 hours ago

impossible d'envoyer des mails avec thunderbird

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un prob… (read more)

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un problème avec le chiffrement des messages. Puis, que la connexion au serveur sortant SMTP free.fr a expiré ...


Que puis-je faire ?,?

Asked by elisabeth rancurel 5 hours ago

Firefox always plays sound out of my usb devise if even though i windows uses aux

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio o… (read more)

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

Asked by silasfoldbo 7 hours ago

TB calendar incorrect translation of machine time zone (Windows 11)

Hello! I am facing the issue with time zone translations. Here is what I do. First, I create event on web-interface of the google calendar. That account is linked to TB's… (read more)

Hello! I am facing the issue with time zone translations. Here is what I do. First, I create event on web-interface of the google calendar. That account is linked to TB's calendar. This calendar has settings for my timezone as in the first screenshot, that is GMT+3 for Kyiv, Ukraine. It is actually GMT+2 + daylight saving hour in effect. Country is also set to Ukraine. Next, my Windows 11 system is set to set time and timezone automatically, region - Ukraine. It displays UTC+2 Helsinki, Kyiv,... I guess it's Windows settings display quirk, because time is correct and WSL console shows

~$ date -R Thu, 18 Apr 2024 18:59:25 +0300

My TB's calendar is set to have system's timezone as in 3rd screenshot.

Now if I see my event in TB calendar, it is placed one hour later, say 9 am event starts at 10. So reminders also come hour later. Also strange thing is that event properties in TB show correct time like 9:00 till 10:40, but for some strange timezone Europe/Zaporozhye, as in 4th picture.

However, if I set TB's calendar manually to Europe/Kiev (which should be Kyiv, but that's another story), then events are shifted hour up to their right place, 9 am. So this is my issue: when I set calendar forcibly to Kyiv timezone, it does translate it right. When I ask calendar to rely on system's timezone, which indeed is also Kyiv, then I get one hour behind.

Asked by rrlagic 7 hours ago