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Not receiving password reset request by email

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  • 7 have this problem
  • 97 views
  • Last reply by lmkohr

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I was trying to reset my Firefox support password and never received a reset link by email.

Chosen solution

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".

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Chosen Solution

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".