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firefox will not allow me to add a certificate exception for myibidder.com

Posted

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links.

When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site"

There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox.

does anybody have and ideas about this?

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links. When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site" There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox. does anybody have and ideas about this?

Chosen solution

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • ibm global print plugin v3.1
  • ICA Plugin (Linux) Version 12.1.0.203066 (/opt/Citrix/ICAClient/wfica)
  • Shockwave Flash 11.2 r202
  • Next Generation Java Plug-in 1.6.0 for Mozilla browsers.
  • Free Gpws Plugin
  • nspluginwrapper is a cross-platform NPAPI plugin viewer, in particular for linux/i386 plugins.This beta software is available under the terms of the GNU General Public License.
  • Plugin for Installing Applications (new)
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20130307 Firefox/17.0

More Information

jscher2000
  • Top 10 Contributor
8838 solutions 72234 answers

Chosen Solution

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update? ''Reference:'' https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Modified by jscher2000

Question owner

yes, upgrading to v27 from v17, did solve the problem. This is a company laptop, so I'm not sure why it was never upgraded, especially when so many new versions have been available for a while.

thanks for your help.

yes, upgrading to v27 from v17, did solve the problem. This is a company laptop, so I'm not sure why it was never upgraded, especially when so many new versions have been available for a while. thanks for your help.