I can't access google but i can access every other site. I have this problem in all the browsers. Can somebody please help?
Hi.
I can't access google in any browser ( Chrome, Explorer,Firefox). It just does not load. But i don't have any problem with any other sites. Actually i could even access google just yesterday.
I've tried deleting the cookies, installing anti-malware softwares, i cleared the cache, i cleared all the history etc... I basically tried everything that was proposed on previous questions but nothing helps.
I would really appreciate it if someone could help. Thank you.
Chosen solution
INDY1391:
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All Replies (4)
Try to access google.com through the below ip. 1.) http://74.125.225.81 2.) http://74.125.225.84 3.) http://74.125.225.82 4.) http://74.125.225.80 5.) http://74.125.225.83
If this resolves your problem, check the DNS settings.
It works, thank you very much.
Chosen Solution
INDY1391:
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What malware scanners did you use?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - HitmanPro 3 - SurfRight:
http://www.surfright.nl/en/hitmanpro/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked