Everytime I try to load a page from ‘Google search’ results - there appears a blank page.
It happens even in the safe mode. Refreshing a page doesn't help. What can I do?
All Replies (6)
Our posts crossed. I can't think of a good reason for the insecure-to-secure redirect to be blocked. Seems suspicious.
In your new profile, are any extensions enabled? You can check on the Troubleshooting Information page. Either:
- Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
The second table lists your extensions and their status. (If you want to capture this is in a copyable format, use one of the buttons at the upper left.)
Edit: Hmm, where did that crash table come from? Extensions are listed in the third table now, at least on my Firefox.
Modified by jscher2000 - Support Volunteer
No, the search results take me to "http://mail.google.com/" [a blank page], and then I manually change it to "https://mail.google.com/" [it works].
I tried what you told me [Google > "gmail" search result > Gmail - Email from Google [a blank page] > back to "gmail" search result > opening Web Console > Gmail - Email from Google [screenshot below]].
I have no idea what it means.
Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that has any effects.
@jscher2000: Here are the extensions in the new Firefox profile mode:
"Name: avast! Online Security Version: 9.0.2013.75 Enabled: false ID: wrc@avast.com
Name: Microsoft .NET Framework Assistant Version: 1.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}
Name: Skype Click to Call Version: 6.13.0.13771 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
I don’t know about the crash table, I wrote down to you my path and it shown in the end: Google > "gmail" search result > Gmail - Email from Google [a blank page] > back to "gmail" search result > opening Web Console > Gmail - Email from Google [previous screenshot]
@cor-el Okay, I’ll try out that too.
Oh sorry, after opening the web console under the results page, you need to click a link to mail.google.com instead of using the forward button.
Same again. I didn’t use forward either the first time. I even tried pasting "http://mail.google.com/" into the address bar, but I’ve got the same message again.