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My firefox screen is missing. Icons are there - internet connection is ok - but no screen?

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  • 1 has this problem
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  • Last reply by cor-el

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Firefox was working great - then one day I clicked on the icon to load and no screen came up. My internet connection is good. Running windows 8. Can anyone help please?

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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: