Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

( popup, cannot delete or fix)

  • 1 reply
  • 2 have this problem
  • Last reply by jscher2000

more options

To Support who answered my question by telling me that I had a malware and/or to start Firefox in "Safe" mode.

Just an FYI for support ..when ansering similar question like mine. You were wrong in both cases for at least me.. All it was is that Under "Extensions" there was a loaded one for "Plus-HD"...that was REMOVED and solved all the "popups" from ...(

Thanks again.

Greg R. Card

All Replies (1)

more options

Hi Greg, would you mind posting your solution here:

Usually when you post in the support forum using Firefox, you are offered a new Troubleshooting extension which extracts a list of your extensions. That makes it easy to spot this kind of issue. But you posted there with Internet Explorer, so we had to play 20 questions with you...