Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

• On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
• On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
• On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
• Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

-the image show where you click to upload images

Could you check your home page setting? These articles describe that part of the options dialog:

• How to set the home page
• Startup, home page, tabs, and download settings

Note that it's most efficient to use a full URL like the following, because if you use a partial URL, Google is going to redirect Firefox. Skipping that extra step will save a tiny bit of time and bandwidth.

https://www.google.com/

If your home page is correct but you still get that image instead, one of your add-ones may be the culprit. toddy_victor's suggestion should help with that.

I have dragged the Google logo to set my homepage. I get this variant. I tried to hold the shift key while starting firefox, nothing happened. No safe mode.

I succored in using safe mode. Still the same problem in safe mode. I disabled all the plugins. Still the same problem. I have done all the techniques suggested in the last 24 hours. After resetting is when this happened.

I have wound up, after resetting, with the Firefox start page with google. I don't want that I want the google page. I have done everything, reset, disabled add ons, every thing.

what I see

Reset the page zoom on pages that cause problems.

• View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

• http://kb.mozillazine.org/Zoom_text_of_web_pages

You can also check the default colors.

• Tools > Options > Content : Fonts & Colors > Colors
  [X] "Allow pages to choose their own colors, instead of my selections above"

I posted a screen shot. This is a completely wrong image.

Did you check the color settings?

Make sure that you allow pages to choose their own colors.

• Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

See also:

• http://kb.mozillazine.org/Website_colors_are_wrong

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

• Do NOT click the Reset button on the Safe Mode start window.

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Hi blaumann, you wrote:

I have dragged the Google logo to set my homepage.

Aha! There's your problem. You dragged the logo image from the page to the Home icon. What that is doing is making the image your home page instead of making the actual search page your home page.

To make the Google home page your home page, you can either:

• Drag the padlock or globe from the address bar to the Home icon
• Select the address in the address bar, then drag it to the Home icon
• Open the Options dialog to the general tab and paste in the address you want

Note: I'm assuming you will do the dragging from https://www.google.com/ and not from your current home "picture"

P.S. Sorry that the images and the video and the description in the help article are out of date. The site icon used to be displayed to the left of the address, but to make sure you get consistent information about whether it is a secure page, the icon now only appear on the tab. Instead of dragging the site icon, now you drag the padlock or globe, whichever appears just to the left of the address.

Sample screen shot attached

Finally a solution. Thanks.