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Why are there no login bars on Amazon and other sites on my computer?
When i go to log in on Amazon or even just go to Kroger.com and try to complete a survey, the spaces/bars do not appear for me to enter my information into. I have tried nearly everything i can find including starting firefox in safe mode so it can't be an add-on causing the problem, unchecking hardware acceleration, and a number of other things. This problem does not happen when i use Internet Explorer on the same computer. It might also be a problem on the computer itself but I don't know what it could be. Please help!!
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Here is a screenshot of the problem. Thank you for your reply. Please help!!
Reset the page zoom on pages that cause problems.
- View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.