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I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should lo

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  • Last reply by cor-el

rcdf
rcdf
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I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should look and B is what happens after I have I opened several tabs. I can get it back to normal if I click on VIEW than click on customize. When the customize window appears FireFox returns to its normal state. I than click on the done box and go back to what I have been doing. I tried resetting FireFox back to default settings, but that did not correct the problem. This began happening about a month ago. Is there a way I can fix this problem? Thanks for your help.I don't know how to attach my 2 attachments that shows the problem I am having. [email address removed to protect your privacy and security]

I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should look and B is what happens after I have I opened several tabs. I can get it back to normal if I click on VIEW than click on customize. When the customize window appears FireFox returns to its normal state. I than click on the done box and go back to what I have been doing. I tried resetting FireFox back to default settings, but that did not correct the problem. This began happening about a month ago. Is there a way I can fix this problem? Thanks for your help.I don't know how to attach my 2 attachments that shows the problem I am having. [email address removed to protect your privacy and security] <! robertdfink@earthlink.net -->

Modified by Andrew

Chosen solution

Try to disable hardware acceleration in Firefox.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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You can reply to yourself to attach images. If they are other kinds of files, there's no way to attach them, unfortunately.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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When you start the Customize mode, all toolbars are shown. To choose the toolbars that appear when you are running normally, you can try one of these methods:

  • right-click a blank area of the tab bar, or the "new tab" button ("+")
  • View menu > Toolbars

You may have noticed in the Customize dialog the "Restore Default Set" button. This will change your toolbars back to their original layout. Worth a try if nothing else works.

cor-el
cor-el
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Chosen Solution

Try to disable hardware acceleration in Firefox.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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I found the images here: https://support.mozilla.org/en-US/questions/977542#answer-501598

rcdf
rcdf Question owner
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I disabled hardware acceleration in Firefox and I believe that fixed the problem. After I disabled, I opened at least 20 tabs and I could not duplicate the problem.

Thanks for the solution it was very much appreciated. rcdf

cor-el
cor-el
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You're welcome