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the print button with Win8.1 in any pages don't work, only empty papers

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by jscher2000

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Many web pages contain a print button to print content. Since the upgrade to win 8.1 these buttons no longer work. in other browsers work the same pages properly.

Chosen solution

I just noticed you wrote "only empty papers" in your question. Did you see this support article: Fix printing problems in Firefox?

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Maybe use the Windows Print feature instead of Firefox Print. Open the Charms Bar and click devices. Click on a printer and then put the settings. Press print.

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Many print buttons launch a new window with a reformatted page more suitable for printing. If the problem is with the new windows, it could be the Firefox pop-up blocker, or a pop-up blocker in an extension or external security software.

To manage the built-in popup blocker, see: Pop-up blocker settings, exceptions and troubleshooting.

To determine whether an extension is a likely culprit, you could test one of the problem sites in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Chosen Solution

I just noticed you wrote "only empty papers" in your question. Did you see this support article: Fix printing problems in Firefox?