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he proxy moz-proxy://xxx.xxx.xxx.xx:**** is requesting a username and password -- Is it a bug or is there a solution? I have Firefox 25.0

  • 3 replies
  • 28 have this problem
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  • Last reply by cor-el

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The message comes often some seconds after a new site or adress was opened but not everytime. In earlier versions it was quite rare but now it comes almost with every change. The solution I have found in the web

    1- In the Firefox Address Bar, type in "About:config"
   2 - Click on button to continue
   3 - In search bar, type in "Websocket"
   4 - Set network.websocket.enabled to false 

worked just for the first day. The parameter is still set to false, but it does not help any more. I have the german message but the problem seems to be general and was not solved up to now.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Hope this helps!

Curtis

Read this answer in context 👍 12

All Replies (3)

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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Hope this helps!

Curtis

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Hello Curtis Thank you, the problem seems to be fixed. Helmut

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Note that this is likely caused by the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":