Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Youtube videos won't play with Firefox.

  • 28 replies
  • 217 have this problem
  • 36572 views
  • Last reply by Shawn

more options

Youtube is still working with Safari and Chrome but for some reason it stopped working with Firefox. This happened the night before it updated to Firefox 25. I thought the update was the issue but it's not. I've tried everything that I've read about to fix this issue. I've tried playing vids in safe mode, updated to the latest version of flash, disabled hardware acceleration, I've cleared all cookies and cache, I've reset firefox, I've deleted all my add-ons, I've deleted and re-installed firefox. Nothing is working. Anyone got a clue what to do?

OSX 10.6.8 Macbook 2.4 Ghz

All Replies (8)

more options

It has nothing to do with extensions and cache. Forgive me, but this kind of response does not help anyone. The truth is that the problem persists and no one is giving a solution. Wait, please, some feedback. Thank you very much.

more options

Hi rogerfsp, I understand that you haven't found anything in this thread useful. Please start a new question listing your system information and what you have tried so you can get a more customized response.

You can start a new question at the following link. Scroll down past the suggestions to continue with the form (I think it has 3 different screens). https://support.mozilla.org/questions/new/desktop/fix-problems

more options

This story clearing cache does not work, useless to sticking with this type of response. Please help me. Thank you very much.

more options

Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

more options

Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

more options

This story clearing cache does not work, useless to sticking with this type of response. Please help me. Thank you very much. Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

more options

This story clearing cache does not work, useless to sticking with this type of response. Please help me. Thank you very much. Other pages flash pages work perfectly. Including flash games online. But YouTube don't work !

Thanks.

more options

Hi rogerfsp,

Sorry to hear you are still having problems with Firefox. In order to increase the chances of you getting an answer, please ask a new question. This will allow contributors to view your system information and provide a customized response. Thanks!

I'll be locking this thread based on how old it is.

  1. 1
  2. 2