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help with tabs, I reset but doesn't fix problem when started again

  • 24 replies
  • 3 have this problem
  • Last reply by cor-el

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When started the new tab is blank and doesn't show the 9 previous pages like before. I have gone to help the troubleshooting and then reset Firefox. This works until I shut down Firefox although when I start a new session the New Tabs are Blank again. please help.

Chosen solution

The 3x3 grid icon is in the new tab page itself (screen shot attached). This simply shows and hides the thumbnails. Actually, I have blank placeholders now. Does this clear the images?

Anyway, if you have about:newtab in about:config, but you don't have the about:newtab page when you press Ctrl+t, usually the problem is an extension. You can review what you have and configure/disable here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

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OK when I put about:config I get a warning and then the page. I do not see about:newtab, the list starts out with accessiblity and here is the first on the list accessibility.accesskeycausesactivation;true

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You need to look for the browser.newtab.url pref.

See this article about the New Tab page (about:newtab):

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OK we are very close! I go there and change it per the article. New Tab works the same as it does when reset. Now when I close Firefox and start a new session it reverts back as if it is not being saved. it reads browser.newtab.url user set string I have also seen that there are other user set in the list!?!

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If you do not keep changes after a restart or otherwise have problems with preferences, see:

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