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Loading my home page is fine. But, when transferring to another site is very slow. Also, even in my home page, the little circle in upper left corner revolves?

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  • Last reply by TurtleP

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Firefox 21 for Ubuntu canonical 1.0 Linux, Ubuntu 12.04 LTS

Firefox 21 for Ubuntu canonical 1.0 Linux, Ubuntu 12.04 LTS

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Try to disable IPv6.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
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Thanks for your reply!

I disabled IPv6. Still very slow.

To get in Safe Mode, I clicked Firefox/Help/Restart with add-ons disabled. I suspect this was the wrong thing to do because “All add-ons have been disabled by safe mode.

Actually, I did not see any opportunity to click a RESET button on the Safe Mode start window.

When I first entered the above question, I think I had an opportunity to run some diagnostics. However, because my computer is so slow, I actually posted the question from another linux computer, so saw no need to run the diagnostics on that machine. How can I get back to those diagnostics

Thanks for your help

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You only get the reset choice if you start Firefox with the profile that is marked in the profiles.ini file as Default=1.

You can use the Profile Manager to start Firefox with this profile to achieve this.

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Sorry for my denseness. But I do not understand what I should do regarding the profile manager in my efforts to locate the cause of the slowness of my browsing. By the way, I tried to automatically add the Troubleshooter. It is still "installing" after several minutes.