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Color sample chart shows names and numbers but not the color sample

  • 5 replies
  • 1 has this problem
  • 112 views
  • Last reply by cocomeyer
  • Solved

cocomeyer
cocomeyer

on our website we display multiple pages with a color sample chart. The descriptions of this chart still displays but the color samples are not shown.

on our website we display multiple pages with a color sample chart. The descriptions of this chart still displays but the color samples are not shown.

Chosen solution

Magically the issue is resolved - I did not do anything - so Angels might be around :) But this problem was not a one time incident I saw it on our websites several times.

Whoever fixed it - thanks.

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All Replies (5)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Could you post the URL so a volunteer can take a look?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You can also check for errors in the "Web Developer > Web Console" (Ctrl+Shift+K)

Current Firefox versions have a lot of built-in web developer tools including an Inspector and Style editor.

Modified by cor-el

cocomeyer
cocomeyer Question owner

Chosen Solution

Magically the issue is resolved - I did not do anything - so Angels might be around :) But this problem was not a one time incident I saw it on our websites several times.

Whoever fixed it - thanks.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files if it happens again.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)
cocomeyer
cocomeyer Question owner

Thanks for helping. But as I replied to jscher 2000 it got fixed on its own!