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unable to type inurl, firefox will not go to any site that isnot alreay in my favorites

  • 3 replies
  • 6 have this problem
  • 592 views
  • Last reply by luckybom

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I am not able to go to any website by typing in the url, I can only go to sites that are already part of my favorites. I have tried the firefox reset, did not work, i have tried to start firefox in safe mode, did not work. I have tried to load a web browser, it wont allow me to load any type of search engine.

All Replies (3)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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You can tell more are not. because I was so close case.