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Firefox 16.0.2 does not actually download files to my computer (Mac running OSX 10.8.2) - not to downloads or any other specificied location.

Posted

When I try to download a file, everything at first appears to function properly. I get the option to specfic the download location, for example. It does not matter if I accept the default location (downloads), or if I specify a custom location (for example, my Desktop). Once I initiate the download there is a brief animated sequence showing a file icon going somewhere. Once that's done, however, I find there has been no download accomplished. The file is not in the specfied location, and a searching the computer does not show that it went anywhere else either. I have no difficulties downloading files with Safari. I would prefer to use Firefox.

When I try to download a file, everything at first appears to function properly. I get the option to specfic the download location, for example. It does not matter if I accept the default location (downloads), or if I specify a custom location (for example, my Desktop). Once I initiate the download there is a brief animated sequence showing a file icon going somewhere. Once that's done, however, I find there has been no download accomplished. The file is not in the specfied location, and a searching the computer does not show that it went anywhere else either. I have no difficulties downloading files with Safari. I would prefer to use Firefox.

Additional System Details

This happened

Every time Firefox opened

This started when...

when I upgraded to the new OS and the new version of Firefox

Installed Plug-ins

  • iPhoto6
  • Version 3.10.2.10212
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.4 r402
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • 5.1.10411.0
  • Office Live Update v1.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • DivX Web Player version 1.4.1.4

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

ideato 893 solutions 6250 answers

Hello Meade.Pimsler, the 10.8 mac official supported from the next version of firefox(17.0), see : Firefox 17 System Requirements not the current 16.x, see: Firefox 16 System Requirements, try to delete the download actions to see if the issue solved: delete mimeTypes.rdf file in the Profile folder and check it again.


thank you

Hello Meade.Pimsler, the 10.8 mac official supported from the next version of firefox(17.0), see : [http://www.mozilla.org/en-US/firefox/17.0/system-requirements/ Firefox 17 System Requirements] not the current 16.x, see: [http://www.mozilla.org/en-US/firefox/16.0/system-requirements/ Firefox 16 System Requirements], try to delete the download actions to see if the issue solved: delete [http://kb.mozillazine.org/MimeTypes.rdf mimeTypes.rdf ]file in the [http://kb.mozillazine.org/Profile_folder Profile folder] and check it again. thank you
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158879 answers

Do you have any anti-virus software running that may be removing the files?

Do you have any anti-virus software running that may be removing the files?
michaelhengel 0 solutions 1 answers

Helpful Reply

same issue with same system specs. Google Chrome and Safari download the files just fine. Firefox used to dowmload files fine.

same issue with same system specs. Google Chrome and Safari download the files just fine. Firefox used to dowmload files fine.
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158879 answers

Firefox will only download and save the files. It the latter doesn't happen then this is likely caused by security software or a permission problem.

Did you do a search for those files to check that the files do not end up in a temp folder?

Firefox will only download and save the files. It the latter doesn't happen then this is likely caused by security software or a permission problem. Did you do a search for those files to check that the files do not end up in a temp folder?