Firefox 16 freezes for 1 minute when accessing certain webpages, I think they're all using Flash
I installed Firefox 16.0.1 yesterday. I was running 15 earlier in the day and it was fine. FF 16 however has suddenly started hanging for about a minute when I try to access certain websites. It unfreezes fine after that minute, no crashes or anything, but it's very irritating. From what I can tell it only seems to do it on pages that use Flash. I've got the latest version installed, and it's made no difference. I tried downgrading to FF 15 and it's still the same. Anyone know what's going on? Thanks, Mark
Chosen solution
Hello,
We would like to inform you that the reported issues with Firefox are known to us and that these issues were promptly resolved in an update. The update should have taken place automatically; however, you can confirm that the update took place by manually checking for updates in the Rapport console and restarting your computer.
Should the problem persist, we would be very interested in fixing it. Please contact Trusteer support at: http://www.trusteer.com/support/en/report-problem , 24 hours a day.
Sincerely, Trusteer’s technical support team.
Read this answer in context 👍 6All Replies (16)
hmm ... this is precisely what I was saying right before you
Hello, Has anyone tried the latest Flash Player version? It is version 11.5.502.110. I have installed it and haven't had any problems yet. mrintrbl7
Yes, I now have it installed. It has not improved my audio stutter but the freezing has not returned since the Trusteer update. I have been in contact with Adobe re: Flash 11.5. See thread for those suffering the audio stutter. http://forums.adobe.com/message/4834129#4834129
I have win 7 professional 64 bit with Firefox 16.0.2 mine was also freezing once I isolated it to Flash Player 11 (no trusteer and no real player installed) I tried uninstalling it and downgraded to F.P. 10 still froze up so I uninstalled it it too, now no more freezing but, unable to watch YouTube till I found this Firefox Extension add-on Video Filters for HTML 5 videos(beta) 1.0.2 now no more freezing and YouTube works!
Firefox freezing problem has not been resolved. Firefox: 16.0.2 Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:16.0) Gecko/20100101 Firefox/16.0 Mac ox 10.6.8
In the past, I did not have flash installed and Firefox worked. The message would be that the latest version of flash was not installed - but the remainder of the web page loaded fine. Now, Firefox seems unusable with any web page that uses flash.
I use Safari when I want to see flash content. There are security issues with Flash...I really do not want it loading automatically.
If I do not have Flash loaded in Firefox, why should it now freeze when it worked before?
Modified by mac__user
I have FF 16.0.2 and the performance is very sluggish. Constant crashes or system hangs for minutes, it appears to happen when you click some of the links, script non responsive issues, etc. Didn't see this until FF 16 and this version is worse than last.
I run Win 7 - 64 bit, on a Thinkpad with an i5 - 2.53 ghz processor and 8 GB of Ram
I've always had flash as the prime suspect.
A great example is the alpari uk home page. (not posting the link here)
I've tested it with chrome, FF and Safari (all W7) and found Safari the only one not suffering form total system freeze, weird that.
It only occurs on first load of the site. Not a solution as yet. haven tried the above answers, but just wanting to state it's not a FF only problem. I did read somewhere that Chrome uses the FF plugins?
I was able to fix it by granting the specific user modify rights to the macromed folder under c:\windows\system32
Glad that worked for you...but it would be hard to grant rights to that directory on my Mac.
I'm running the latest 16.0.2 and the latest flash plugin and FF freezes a lot. I uninstalled and reinstalled FF and flash but same problem. I started disabling plugins and when I got to the flash plugin, FF start working normally. Of course I don't have any flash capabilities but at least FF works.
mach10x 's solution, disable protected mode worked for me too.
the alpari.co.uk home page is the one i use to reproduce the problem, (first load only) this fixed it for FF. Still need to do the fix for Chrome, which still chokes on alpari. but quite convinced it's flash and not FF as this multi-browser test proved to me.
My Firefox freezes in the middle of my work, saying it cant read a certain script. I have been using firefox for so many yrs and been able to solve a lot of the problems from the forums. This one has failed me and angered me - I have painfully had to uninstall firefox and go some where else - got me in the middle of making a purchase on line and couldn't go further. Bye Firefox it was fun while it lasted.
Very sad!!!
Modified by rctechy4
Let's face it, Firefox sucks! The last great Browser from mozilla was Netscape. I am going back to IE.
Modified by netscaper
God, I hate this f****** browser with a passion!
Edited for language. See Mozilla Support rules and guidelines.
Modified by AliceWyman
That's nonsense and you know it. FF is a fine browser, IE is certainly not. No dev tools for IE like the great stuff the community provides for FF.
Not a very helpfull post on this topic either. thanx.
What's good of it when it frickin' freezes 97% of the time? IE is smooth sailing and it gets even better! Lots of add ons.