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Currently using Beta 13. Every time I have tried to upgrade to newer version, tried each time up to 17, the updated version runs so slow, like it's on dial-up,

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  • Last reply by jennis2613

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I have to revert back to Beta 13. No idea why this happens. Beta 13 runs very fast. Every update runs slower than dial-up.

I have to revert back to Beta 13. No idea why this happens. Beta 13 runs very fast. Every update runs slower than dial-up.

All Replies (7)

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The following:

Update to Firefox 17 beta.

Then, try to test with a Fresh Profile, Profile Manager - Create, remove or switch Firefox profiles. Is Firefox Faster there?

Also, make sure you correctly configure your Firewall/Antivirus (and what software do you have performing those functions?) Configure firewalls so that Firefox can access the Internet

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I have not tried a new profile as I do not want to lose all my bookmarks and passwords.

I use Norton as my firewall and Firefox is set to have full access to the internet. Every upgrade I have tried still has the same problem of being slow as a snail.

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The point of a new profile is to leave your old one untouched, but use the new one for testing to narrow down the problem. Please create a new profile, test, let me know the results, and then you can switch back to your old profile which has your data.

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I will try a new profile. Just one question...how do I go about doing that?

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Use the link I gave in my first comment. Profile Manager - Create, remove or switch Firefox profiles

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Thank you!

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Okay, I created a new profile. It upgraded to version 17 and seems to work up to speed. I then switched back to my original profile, which upgraded to version 17 I guess when the test profile upgraded. It seems a little slower than the test profile but not as slow has it had in the past whenever I upgraded. Any idea(s) as to what the problem is or was?