Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

InPrivate browsing does not work; Import bookmarks from another browser grayed out; login password reset link not received.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

OS: Windows 7 Pro 32-bit.

OS: Windows 7 Pro 32-bit.

All Replies (1)

more options

Problems with resetting the password for Firefox Sync should work now as the related bug (793929) has been fixed.

If you are in (permanent) Private Browsing mode then Import is grayed, so it sounds that you've entered PB mode somehow. You will have to leave PB mode if you want to import bookmarks from another browser.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"