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My videos on my own website dont work in firefox but do in Safari/ IE/ ipad/ etc ex: http://www.lumitone.com/#/ceremony-samples/

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  • 1 has this problem
  • 42 views
  • Last reply by cor-el

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I thought my code was wrong so I changed it on 1 specific file so far here with the new doctype rules but it still does not work ex:

��<!DOCTYPE html> <html> <title>2007 Demo Reel</title> <body> <iframe src="http://player.vimeo.com/video/8489164?portrait=0&autoplay=1" width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe> </body> </html>

I think the problem is the popup window loads the 2 question mark symbols in diamonds but if you look at the actual html the symbols are not in it and if I ask firefox to load the html locally it works fine. My customers can not see my videos and I am very frustrated. The site loads fine in every other browser I can think of on Mac, PC, mobile device

I thought my code was wrong so I changed it on 1 specific file so far here with the new doctype rules but it still does not work ex: <pre><nowiki>��<!DOCTYPE html> <html> <title>2007 Demo Reel</title> <body> <iframe src="http://player.vimeo.com/video/8489164?portrait=0&autoplay=1" width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe> </body> </html></nowiki></pre> I think the problem is the popup window loads the 2 question mark symbols in diamonds but if you look at the actual html the symbols are not in it and if I ask firefox to load the html locally it works fine. My customers can not see my videos and I am very frustrated. The site loads fine in every other browser I can think of on Mac, PC, mobile device

Modified by cor-el

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That is usually a BOM (byte order mark) if it shows at the start of a file.

So it looks that the file has been saved as UTF-16-LE (FF FE)

Firefox usually doesn't like such an encoding switch and likes to have all files in the same (UTF-8) encoding.
Try to save the file as UTF-8 and upload that file to the server and make sure not to add the BOM.

The Vimeo file that opens in the iframe is saved as UTF-8, so that is OK.

Modified by cor-el