Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

I lost sound with the last update, how can I get it back?

tazman12 replied
tazman12

Working with Windows Vista home Premium. All worked before update to firefox 13.0.1. Other sound works but internet sound is gone.

Working with Windows Vista home Premium. All worked before update to firefox 13.0.1. Other sound works but internet sound is gone.
Read this answer in context

Chosen Solution

Hi tazman12, when you say "updated" do you mean rolled back? There is a problem with the latest versions.

All Replies (6)

Many sites use the Flash player for audio, as well as video. Could you review this article and see whether it helps? Flash 11.3 doesn't load video in Firefox

I am not sure if Adobe is the flash player or Windows player is, but I don't have Real Player.

Hi tazman12, Adobe makes the Flash player (formally known as Shockwave Flash).

Looked thru link of original post, updated adobe still no change.

Chosen Solution

Hi tazman12, when you say "updated" do you mean rolled back? There is a problem with the latest versions.

Thanks jscher2000, rolled back and the problem is solved! Thanks for keeping me on the right path to the fix.