Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I locked an add-on with a password and lost the pass. How can I find it?

  • 1 reply
  • 6 have this problem
  • 40 views
  • Last reply by cor-el

more options

Hi I have a problem... Two days ago, I locked an add-on (Procon Latte Content Filter 3.3) with a password... I lost the password and now I can't disable or remove it...

How can I take the password back?

Thank you!

Hi I have a problem... Two days ago, I locked an add-on (Procon Latte Content Filter 3.3) with a password... I lost the password and now I can't disable or remove it... How can I take the password back? Thank you!

Chosen solution

Start Firefox in Save mode and remove the procon prefs (procon.password) on the about:config page.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Start Firefox in Save mode and remove the procon prefs (procon.password) on the about:config page.